Modifying report properties

This page provides the steps you must perform to modify the report properties. Perform the following steps to modify the properties mentioned:

1. Navigate to the ReportEngineInstallDir\ReportEngine\tools\jboss\server\all\conf\properties\smsConsoleServer directory.
2. Open the application.properties file using a text editor.

3. Edit appropriate properties described in the following table.

   Report configuration parameters

   Property type	Parameter	Description
   Report Schedule	com.bmc.sms.event.maxDelayedHours	Maximum number of hours an event can be delayed and still be processed Default value: 24
   Report Goals	com.bmc.sms.reportSummarizer.goal. default.SMS_CS_RT_AVAIL	Availability report goal line, expressed as a percentage Default value: 90.0%
   	com.bmc.sms.reportSummarizer. goal.default.SMS_CS_RT_MTTR	Mean Time To Repair goal line, expressed in milliseconds Default value: 18000000 (5 minutes)
   	com.bmc.sms.reportSummarizer.goal. default.SMS_CS_RT_MTBF	Mean Time Between Service Failures goal line, expressed in milliseconds Default value: 172800000 (2 days)
   	com.bmc.sms.reportSummarizer. goal.default.SMS_CS_RT_MTBSI	Mean Time Between Service Incidents goal line, expressed in milliseconds Default value: 172800000 (2 days)

4. Save the application.properties file.

To modify the property to enable Causal reports to display data

If you have configured the property to disable causal reports in any of the previous versions of Report Engine, after upgrade, if you want to enable the causal reports in Report Engine 10.0.00, perform the following steps:

1. On the computer where you have installed BMC TrueSight Operations Management Report Engine, using a text editor, open the internal.properties file located at the following location:

   ReportEngineInstallDir\ReportEngine\tools\jboss\server\all\conf\ properties\smsConsoleServer

2. In the file, search and identify the property com.bmc.sms.consoleserver.eventProcessor.eventsFromDatabase, and set the value to true.

3. Save and close the file.

4. Restart the BMC TrueSight Operations Management Report Engine service. For more information, see Starting and stopping the BMC TrueSight Operations Management Report Engine.

To set Report Engine timeout properties

If the Reporting database is down, Report Engine tries to connect it continuously and after certain time, the data collection stops. Once the database is up, you have to restart Report Engine to start the data collection. If you want to set the timeout period for Report Engine, perform the following steps:

1. On the computer where you have installed BMC TrueSight Operations Management Report Engine, using a text editor, open the internal.properties file located at the following location:

   ReportEngineInstallDir\ReportEngine\tools\jboss\server\all\conf\properties\

2. In the file, search and identify the following properties:

   • websdk.util.persist.jdbc.connection.attempts=21600

   • websdk.util.persist.jdbc.connection.attempt.wait.time=120
     
     By default, their values are set as 21600 and 120 respectively (that is, timeout period of 30 days). You can update the values as required. 

3. Save and close the file.

4. Restart the BMC TrueSight Operations Management Report Engine service.