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The Incident Errors collector in the Generated Incidents folder under All Event Collectors in the operator console navigation tree contains the following lower level collectors:

  • Event Incident Errors: This collector is for event management and associates the error event to the original event.
  • Component Incident Errors: This collector is for service impact management and associates the error event to the component.

A new icon displayed in the Events list relates the Integration for BMC Remedy Service Desk error event with the original event.