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The BMC TrueSight Infrastructure Management Server can be installed on the following operating systems:

BMC TrueSight Infrastructure Management Server requirements for Microsoft Windows

Component

Requirement

Recommended

User Rights

Administrative privileges

 

Supported versions of Microsoft Windows

  • Windows 2008, R2 (64 bit)
  • Windows 2008, EE SP2 (64 bit) 

    Note

    For Microsoft Windows 2008 and later versions, User Access Control must be disabled.

  • Windows 2012 Standard Edition (64 bit)
  • Windows 2012 Datacenter Edition (64 bit)
  • Windows 2012 R2 Standard Edition (64 bit)
  • Windows 2012 R2 Datacenter Edition (64 bit)

 

Memory

8 GB

8 GB

Hard disk space

Minimum 13 GB on Central Server and 9 GB on child server

20 GB

Database space

Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server

Oracle Databse, on a separate, dedicated computer: 200 GB each child server

200 GB for Sybase Database

Processor configuration

Intel Xeon

Intel Xeon

Port availability

The following ports should be available:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8093, 8080, 9149, 12123, 12124, 12126, 12130, 12134, 12141, 15000, and 45000.
For the list of Infrastructure Management components that use these ports and changing the default port number, see Infrastructure Management ports.

 

Pagefile

3 GB

4 GB (Pagefile size should be Microsoft Windows Recommended)

Primary interface

Check for Network Interface Card (NIC)

Yes

Free disk space on system root

4 GB

 

BMC TrueSight Infrastructure Management Server requirements for Solaris

Component

Requirement

Recommended

User Rights

root privileges

 

Platform

UltraSPARC-10 or later

 

Supported versions of Sun Solaris

Solaris 10, 11, 11.1

 

Memory

4 GB

8 GB

Hard Disk space

9 GB

18 GB

Database space

  • Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server
  • Oracle Database, on a separate, dedicated computer: 200 GB each child server

200 GB for Sybase Database

Port availability

The following ports should be available in listen mode:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12130, 12134, 12140, 12141, 15000, 45000.
For the list of Infrastructure Management components that use these ports and changing the default port number, see Infrastructure Management ports.

 

Available swap space

3 GB

4 GB

Software disk space

4 GB

4 GB

Data disk space

5.5 GB

9 GB

Temporary disk space (/tmp)

1 GB with read/write privileges

1 GB

Display

256 colors (required for Administration Console)

 

File descriptor

1024

1024

Package required for graphs

system SUNWmfrun Motif RunTime Kit

 

BMC TrueSight Infrastructure Management Server requirements for Linux

Component

Requirement

Recommended

User Rights

root privileges

 

Supported versions of Linux

  • Red Hat Enterprise Linux versions 6.3, 6.4, 6.5, 6.6, 7.0, 7.1 (64-bit versions)

    Note

    To install the BMC TrueSight Infrastructure Management Server on RHEL 7.0 or 7.1 with Sybase as a database, you must run the following command while launching the installer.

    install.sh –J ENABLE_SYBASE16_FOR_RHEL7=true

    Note

    When installing the BMC TrueSight Infrastructure Management Server on RHEL 7.1, the installation fails with the library validation error. To avoid the issue, see Installation and uninstallation issues.

  • SUSE Linux Enterprise Server 11 Service Pack 2, Service Pack 3

Red Hat Enterprise Linux versions 6.3, 6.4, 6.5, 6.6, 7.0, 7.1 (64-bit versions)

Kernel version

Supported kernel version for Red Hat Enterprise Linux versions 6.3 and 6.4 is 2.6.32

Supported kernel version for Red Hat Enterprise Linux version 6.5 and 6.6 is 2.6.32

Supported kernel version for Red Hat Enterprise Linux version 7.0 and 7.1 is 3.10.0

Supported kernel version for SUSE Linux Enterprise Server 11 Service Pack 2 is 3.0.13

Supported kernel version for SUSE Linux Enterprise Server 11 Service Pack 3 is 3.0.76

 

Memory

4 GB

8 GB

Hard Disk space

9 GB

18 GB

Database space

  • Embedded Sybase ASA Database: 10 GB on Central Server, 200 GB on each child server
  • Oracle database, on a separate, dedicated computer: 200 GB each child server

200 GB for Sybase database

Port availability

The following ports should be available in listen mode:
7, 80, 443, 1099, 1100, 1827, 1828, 1851, 2638, 3084, 3115, 3182, 3183, 8005, 8008, 8009, 8080, 8093, 9149, 12123, 12124, 12126, 12134, 12141, 15000, 45000
For the list of Infrastructure Management components that use these ports and changing the default port number, see Infrastructure Management ports.

 

Software disk space

4 GB

4 GB

Data disk space

5.5 GB

9 GB

Temporary disk space (/tmp)

1 GB with read/write privileges

1 GB

Display

256 colors (required for Administration Console)

 

Available swap space3 GB4 GB

File descriptor

4096

4096

Red Hat subscription 

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet.  To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows required

The BMC TrueSight Infrastructure Management Server installer requires a graphical user interface. You must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

Required libraries

Ensure that the following libraries are present to install BMC TrueSight Infrastructure Management Server.  To install the libraries, the following commands can be used.

Library

Command to install the library on Red Hat Enterprise Linux

Command to install the library on SUSE Linux

libXtst (32-bit)

libXtst (64-bit)

yum install libXtst.i686 libXtst.x86_64
            libXtst-1.0.1-3.1
            libX11-devel-1.0.3-11.el5
N/A

glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64 
            glibc-2.12.x86_64
            glibc-2.12-1.107.el6.i686
            glibc-devel-2.5-65
zypper install glibc-32bit glibc

libstdc++ (32-bit)

libstdc++ (64-bit)

yum install libstdc++.i686 libstdc++.x86_64 
zypper install libstdc++-32bit libstdc++

compat-libstdc++-33 (32-bit)

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.i686 
            compat-libstdc++-33.x86_64
          compat-libstdc++-33-3.2.3-69.e16.i686 
zypper install libstdc++33-32bit libstdc++33 

compat-libstdc++-296 (32-bit)

yum install compat-libstdc++-296.i686
N/A

pam (32-bit)

pam (64-bit)

yum install pam.i686 pam.x86_64
            pam-1.1.1-13.e16.i686
zypper install pam-32bit pam
libgtk-x11-2 (32-bit)
yum install libgtk-x11-2.0.so.0
N/A
libfreebl3.soyum install libfreebl3.soN/A
csh/tcshyum install tcshyum install tcsh

Notes

  • If an error occurs while installing a 32-bit library, try rerunning the install command with both 32-bit and 64-bit versions of the library. For example, yum install pam.i686 pam.x86_64 (RHEL) or zypper pam-32bit pam (SUSE)
  • After installing the libraries, check that the libraries are not corrupted.
    • yum check (Red Hat Enterprise Linux)
    • zypper verify (SUSE Linux)

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

Related topic

Hardware requirements