Preparing for installation

Files to download

The following table lists the installation files to download according to the instructions in To download the installation files.

Locations for downloading product files

To download the installation files

The product files that you download from the BMC Software Electronic Product Distribution (EPD) website might contain some or all of the patches listed on a product’s Customer Support web page. If the EPD page shows that a patch is included in a file that you downloaded, you do not need to obtain that patch separately.

1. Create a directory in which to place the downloaded files.

   Note

   On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
7. In the search field under Filter Products, enter BMC Release Lifecycle Management, and then click Go.
   BMC Release Lifecycle Management link appears in the right pane..
8. Click the BMC Release Lifecycle Management link. On the BMC Release Lifecycle Management page, click the Products tab. 
   • From the Version list, select the 4.4.00 version.

   • Unless you created an EPD profile, select the product version for your platform to download.

9. Click Download (FTP) or Download Manager:

   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.

   • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
     This method requires a one-time installation of the Akami NetSession client program on the target computer and is usually the faster and more  reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

To connect to a database with Windows domain authentication

The installer for BMC Release Process Management does not recognize Windows domain authentication for a Microsoft SQL database connection. However, if you install it providing local user information, then you can edit the database.yml file to connect to a database with Windows domain authentication.

For example, the following shows a sample of the database.yml file configured for Microsoft SQL server authentication:

adapter: jdbcmssql
database: BRPM
username: db_user
password: password
host: 127.0.0.1

The following example shows a sample of the database.yml file configured for Microsoft SQL domain authentication:

adapter: jdbcmssql
database: BRPM
domain: your_domain
username: domain_user
password: password
host: 127.0.0.1

To set configuration options for Windows installation

On a Windows computer, to enable running the installation wizard through a Terminal Services connection or a remote desktop session, you must turn off certain Terminal Server configuration options that pertain to temporary folders.

To set the required Terminal Server configuration options:

1. Access the Terminal Services Configuration console by using one of the following methods:
   • Select Start > Programs > Administrative Tools > Terminal Services Configuration
   • Select Start > Run and type tscc.msc
2. Select Server Settings.
3. Disable each of the following options by setting each to No:
   • Delete temporary folders on exit
   • Use temporary folders per session
4. Restart the computer