Starting or stopping product services

While running the installation program, if you selected the Start BMC TrueSight IT Data Analytics Services check box on the BMC TrueSight IT Data Analytics Settings page, then the product services corresponding to the features selected (components) are automatically started on both Windows and Linux platforms. Every time you restart the computer on which you have installed the product, all product services are restarted.

You might need to manually start or stop services in various scenarios, such as:

• If you change the custom settings in the properties file
• If the IP address of the computer hosting the product components changes

This topic contains the following information:

If you enabled starting the product services during installation, then the following services are automatically started:

• BMC TrueSight IT Data Analytics Indexer

• BMC TrueSight IT Data Analytics ConfigDB

• BMC TrueSight IT Data Analytics Server

  Note

  In a single server environment, the BMC TrueSight IT Data Analytics Server indicates a combination of the Console Server and the Search component.

• BMC TrueSight IT Data Analytics Collection Station

Starting or stopping services on Windows

To manually start or stop services on Windows, navigate to Start > Run > services.msc.

The following table lists product components corresponding to each of the service names:

Starting or stopping services on Linux

You can use one of the following ways to start or stop the product component services on Linux:

• (Recommended) Start or stop services for all components together.
• Start or stop services for components individually.

Starting or stopping services for all components together

To start or stop all services, navigate to the $BMC_ITDA_HOME/bin directory and then run one of the following:

Starting or stopping services for components individually

To start or stop services for components individually, navigate to the $BMC_ITDA_HOME/services/bin directory and run one of the commands listed in the following table:

sh configuration_database start

sh configuration_database stop

sh configuration_database status

sh server start

sh server stop

sh server status

sh collection_station start

sh collection_station stop

sh collection_station status

Sequence for starting or stopping services

The following sequence is important while starting or stopping services individually, and the services must be executed one at a time:

Sequence for starting services

Sequence for stopping services

Service dependencies

While restarting the various product services, you must keep in mind the following service dependencies:

1. When you restart the Configuration Database service, you must restart all remaining component services (except the Indexer service).
   
2. The Indexer is an independent service and does not require a restart of the remaining component services.
   

Related topic

 Installing