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The Users tab allows you to add, modify, and delete users. You can use this tab to add multiple users so that they can access the BMC TrueSight IT Data Analytics product as per the permissions that are set.

The user role permissions and the content level access permissions together determine the actions that a user can perform related to viewing, creating, modifying, or deleting data.

Note

This tab is available only to selected users.

This topic contains the following information:

Viewing and searching users

The Users tab allows you to manage users. To access this tab, navigate to Administration > Users. From here, you can perform the following actions:

ActionIconDescription
Add User 

Add a new user.

For more information, see Adding users.

Modify User

Edit the selected user.

You can modify the same details that you provided while adding a user except for the user name.

Delete User Delete the selected user.
Reset Password

Reset the password for the selected user.

For more information, see Resetting passwords for users

The Users tab provides the following information:

Field

Description

User Name

User name of the user

Name

Full name of the user

E-mail

Email address of the user

Created On

The date and time at which the user was added to the system

Last Login

The date and time at which the user last logged on to the system

Updated On

The date and time at which the details for the user were last updated

RoleThe role of the user, Super Admin, App Admin, or Troubleshooter.

Adding users

To add a user, on the Administration > Users tab, click Add User, provide the following information, and click Create.

Field

Description

User Name

User name for logging on to the system

First Name

First name of the user

Last Name

Last name of the user

E-mail

Email address of the use. The password details are sent to the email address provided in this field. For the email to be sent successfully, you must have already configured the email setup.

After logging on to the product with the received password, you can change the password.

Role

The role to be assigned to the user. Select from one of the following roles:

  • Super Admin
  • App Admin
  • Troubleshooter

Available User Groups

List of available user groups that can be added to access the application.

Associate the user with the appropriate user groups by selecting the user groups and clicking Add .

Selected User Groups

List of selected user groups that can access the application.

Change your selection by selecting the irrelevant user groups and clicking Remove .

Resetting passwords for users

To reset passwords for users, on the Administration > Users tab, select a user, click Reset Password , provide the following information, and click Save.

Field

Description

New Password

Enter the new password.

Re-enter New Password

Re-enter the new password.

 

Related topic

Managing user groups