BMC Database Automation can be configured to work with BMC Remedy IT Service Management (ITSM) Change Management to track and control provisioning, patching, and Actions in your environment. This section describes how to configure the settings that BMC Database Automation uses to connect to the BMC Atrium Orchestrator server that mediates the connection to BMC Remedy ITSM.
Note
To enable the Application Programming Interface (API) listener, uncomment the following line:
service=static MtdApiSoapAcceptor "-c 2 -s 0 -p 8087 -k /app/clarity/dmanager/etc/server.key -x /app/clarity/dmanager/etc/server.pem -y /app/clarity/dmanager/etc/cacert.pem"
Note
If you enable SSL by setting –s
to 1, you must also provide valid SSL server keys and certificates, or you will be unable to connect to the API.
/etc/init.d/mtd restart
In the Change Control Configuration page, populate the following fields.
Field | Description |
---|---|
Enable Change Control | Select to enable the use of BMC Remedy ITSM to control change in your environment. |
AO Server URL | Type the URL for the BMC Atrium Orchestrator server. |
AO Grid name | Type the grid name for the BMC Atrium Orchestrator server. |
AO Username | Type a user name to access the BMC Atrium Orchestrator server. |
AO Password | Type the password for the BMC Atrium Orchestrator server user name. |