This topic describes how store administrators can add services, which apply to a hardware profile or any other non-software asset.
Services are published to a user or group because, unlike applications, they do not go through a license assignment process, and they cannot be required or optional for a user or a group. They can only be in a Requested for an Approval state.
From the BMC AppZone Administration Console, click Service.
The Service Products page appears.
(Optional) In the Support field, enter support details.
From the Categories list, select the required product category or categories.
If your users access your store using BMC MyIT, and you want to tie the product to a specific type of service request that is not generated from the default Request Service service request definition (SRD), you can choose to provide a different SRD in the MyIT SRD Override field. You can choose to enter the SRD by either:
Clicking Enter SRD by ID and entering the ID
Clicking Enter SRD by Name, starting to type the name in the look up field, and selecting the name
Click Publish to publish the service to the catalog.
From the BMC AppZone Administration Console, click Service.
The Service Products page appears.
Click Manage Licenses beside the required service.
Click Publish Product and select Publish to Groups.
The Publish to Groups page appears.
In the groups list, select the required group or groups.
Click Publish.
The service is automatically assigned with a Requires Approval assignment type.
Click Publish Product and select Publish to Users.
The Publish to Users page appears.
In the users list, select the required user or users.