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BMC Real End User Experience Monitoring Extended Reporting is an optional component that provides additional analysis capabilities and reporting derived from BMC Real End User Experience Monitoring performance metrics. With Extended Reporting, you can deliver reports designed to address the needs of business owners or other technical stakeholders in the organization.

Extended Reporting performance and availability reports

Extended Reporting report

Shows

Use to

Application Availability Analysis

  • Application traffic volume in pages
  • Page availability
  • Error categories (network, client, server, application, content, and custom)
  • Top 25 pages with worst availability
  • Analyze distribution of errors over time for every page in a web application
  • Identify groups of pages with the most traffic
  • Detect deviation from acceptable thresholds
  • Make capacity-planning or staffing decisions necessary to minimize system downtime

Application Performance Analysis

  • Application traffic volume in pages
  • Performance—Pages with Service Level Threshold (SLT) violations
  • Elements of latency (host time, network time, redirect time, SSL time, and idle time)
  • Top 25 pages with worst performance
  • Ensure that your most important web applications are being delivered to customers with as little delay as possible
  • Identify worst-performing pages per application
  • Review latency metrics and an overall end-to-end delivery-time metric
  • Understand which infrastructure pieces are most in need of optimization so you can improve the customer experience

Application Problem Analysis

  • Application traffic volume in pages
  • Performance and availability (pages without issues, slow pages, and pages with errors)
  • Error categories (network, client, server, application, content, and custom)
  • Elements of latency (host time, network time, redirect time, SSL time, and idle time)
  • Investigate both availability errors and performance issues
  • Assess page-request volume, error types, and sources of latency
  • Obtain detailed information over a chosen time period

Application Service Level Summary

  • Application traffic volume in pages
  • Performance (pages with SLT violations)
  • Availability (pages with and without errors)
  • Assess the basic performance and availability service-level threshold (SLT) attainment levels for a single application
  • Determine the time of day when performance tends to degrade most and availability failures are most common
  • Make decisions about how to adapt your infrastructure to manage the highest traffic periods

Page Availability Analysis

  • Availability of most popular pages
  • Availability of pages with worse availability
  • Assess the number of network, client, server, application, content, and custom errors

Page Performance Analysis

  • Performance of most popular pages
  • Details of pages with worst performance
  •  View metrics for comparison over time (end-to-end time, host time, and network time) to reveal day-to-day variations in your web applications
  • Compare the performance of common pages across various applications
  • Assess the performance of infrastructure changes or deployed optimization technologies

Application Analysis by Server

  • Volume distribution by server
  • Percentage of performance, availability, and host time for each server
  • Locate servers with the most traffic and their effects on volume, performance and quality over the whole application
  • Find uneven traffic distribution by servers
  • Find whether a server abnormally affects the performance, availability, or host time
  • Find whether a server provides bad quality to more than one application
  • Focus on important servers while filtering out low volume servers

Application Change Impact Analysis

  • KPI metrics at the application level for the evaluated period
  • Changes in KPI for the evaluated period compared to the baseline period
  • Specific pages breakdown
    • Changes in KPI for the evaluated period compared to the baseline period
    • Host time of the pages
    • Volume ratio compared to overall application
  • Compare and analyze application metrics for two selected time periods
  • View KPI impact at the application level
  • View KPI impact for top pages (by page volume)
  • View KPI impact for a list of specific pages (for example, important pages or pages that have changed)

Related topics

BMC Real End User Experience Monitoring Extended Reporting system architecture

Exported fields for latency metrics