After you install BMC Atrium SSO and set up the user groups, you can view user information, such as the user's tenant and user group membership, from the TrueSight console. You can search for users by specifying a user group or search for user groups by specifying a user.
You cannot add or remove users or user groups from the TrueSight console.
Important considerations before you delete users, user groups, or tenants
When you remove a user from a user group or delete the user in BMC Atrium Single Sign-On, policies created by the user are disabled 30 minutes later. Configuration is removed from affected PATROL Agents and instances are marked for deletion.
Before deleting users, user groups, or tenants from BMC Atrium Single Sign-On, check for and remove associations from Central Monitoring Administration policies and authorization profiles in BMC TrueSight Operations Management.
When you delete a user from a realm, any dashboards created by that user are deleted from the BMC TrueSight Operations Management system. However, deletion of dashboards can occur 30 minutes or longer after removal of the user.
Consider viewing the list of shared dashboards before permanently deleting users.
You can create users in BMC Atrium SSO in the default BmcRealm tenant by logging on as the amAdmin user.
Do not include the "@" symbol in user names or tenant names. Because authentication uses the format user@tenant, an "@" symbol in the user name or tenant name causes the authentication to fail.