Central Monitoring Administration is enabled by default when you install the BMC TrueSight Presentation Server, and you can register Infrastructure Management servers with the Central Monitoring Administration during server installation. For details about the installation options, see Installing the Presentation Server.
A registered infrastructure Management Server with associated Integration Services enables policy actions on the following components:
The following sections describe how to view and monitor the state of your BMC TrueSight Infrastructure Management components.
If the IP address for PATROL Agent displays the loopback address of localhost, perform the following steps to display the actual IP address of the computer that has PATROL agent installed:
To display the FQDN in the cross-launch list of Infrastructure Management Servers, perform the following steps:
In the <installation directory>\pw\custom\conf\pronet.conf file, add the following line:
From Central Monitoring Administration, register the Infrastructure Management Server:
Central Monitoring Administration indicates the following policy applied status. The tool tip provides additional information about the status, such as:
Only BMC PATROL Agents that have successfully established communication with Central Monitoring Administration are displayed as connected to an Integration Service.
Displayed when there is no response from the PATROL Agent or from the Integration Service about policy applied status. The unknown status appears when:
You can identify the connection status of the following components:
You can see a list of child servers associated to Central Monitoring Administration and its connection status. When you click the Servers drawer in Central Monitoring Administration, the list of child servers appears and theand icons next to the child server names indicate whether the child server is connected or disconnected, respectively.
If the child server version is lower than the Central Monitoring Administration version, a warning icon appears.
You can identify the connection status between the Child server and Integration Service. When you click the Servers drawer in Central Monitoring Administration, the Integration Service column on the right pane indicates the Integration Service status.
Integration Service versions 8.6, 9.5, and 9.6
|Unknown - the child server is disconnected from Central Monitoring Administration|
Integration Service version 9.0
|Both Child server with Integration Service and Central Monitoring Administration with Integration Service are connected|
|Both Child server with Integration Service and Central Monitoring Administration with Integration Service are disconnected|
One of the connections is broken. For more information, see the tooltip
Even if the Child Server is disconnected from Central Monitoring Administration, you can still see the status of Integration Service based on the connection status of Central Monitoring Administration and the Proxy Server. There is no unknown status for Integration Service version 9.0.
You can identify the connection status between Integration Service and PATROL Agent. When you click the Servers drawer in Central Monitoring Administration, the page that appears on the right side of the screen contains theand icons under the Agent column to indicate whether the PATROL Agent is connected or disconnected with the Integration Service, respectively.
After upgrading an Integration Service to version 9.6, the associated 9.0 BMC PATROL Agents show as connected. Once the Integration Service is upgraded to version 9.6, the 9.0 instances stop polling data, but the status is displayed for the previous two days.
BMC PATROL Agents version 9.0 are not compatible with Integration Services later than version 9.0.
As a best practice, upgrade both the Integration Service and BMC PATROL Agents to the latest version.
The Additional Informationcolumn displays the PATROL Agent status:
|Agent is marked for delete|
|Agent is marked for blackout|
|Agent is not policy manageable|
During a PATROL Agent blackout period, if you remove policy management through Central Monitoring Administration, both the blackoutand non-policy managed agent icons are displayed together.
When the blackout configuration is removed from the PATROL agent, the blackout icon disappears after a short delay.
The tools menuappears for each PATROL Agent in the Servers drawer. Depending on the connection status of the PATROL Agent with the Integration Service, the menu displays the following options:
By default, Central Monitoring Administration manages the PATROL agent(s) configuration.
To change this behavior, perform the following steps:
In the title bar of Central Monitoring Administration, click the down-arrow on Launch Infrastructure Management Server Operations Console.
A list of Infrastructure Management Servers associated with the Presentation Server displays.
Select the Infrastructure Management Server for which you want to launch the Operations Console.
The Operations Console launches in a separate window with the Events view displayed.
If you block the HTTP port for the Infrastructure Management Server and try to cross-launch to same Infrastructure Management Server using Central Monitoring Administration, the cross launch does not work. Therefore, you need to re-register the Infrastructure Management Server for cross-launching.