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For detailed analysis and remediation, the Device Details page displays detailed information about each device.

Information displayed in the Device Details page

The Device Details page displays the device name, type, DNS name, IP address, and source name.

If the device is synchronized from multiple Infrastructure Management servers, the Source Name field and the action menu for cross-launch  display the multiple Infrastructure Management servers.

The number of monitors, PATROL Agents, and applications associated with the device are indicated by numbers. Click the number to view the relevant information in the tabs below.

To view events using the events matrix

The event status and severity matrix  displays the number of events in each status and severity.

Click any event count in the matrix to display the relevant events in the Events tab.

To add a device to your favorites

  1. Click the action menu  and select Add to Favorites.
    The icon appears next to the device to indicate that it is a favorite.
  2. To remove a device from your favorites, click the action menu and select Remove from Favorites.

Summary of the tabs in the Device Details page


Displays all the events that are associated with the device. For more information, see Understanding event states.

By default, events of Critical, Major, Minor, Warning, and Information severity and Open, Acknowledged, and Assigned status are displayed.

To view events of a specific status and severity, click the appropriate event count in the events matrix.


Displays all the monitors that are associated with the device. For more information, see Viewing monitor information.

Use the action menu to change and sort the view. See Changing the view on the Devices page.

In the tile view, you can show or hide the monitor type and source name. See Customizing the devices page.

AgentsDisplays all the PATROL Agents and integration services that are associated with the device.
ApplicationsDisplays all the applications that are associated with the device.

Related topics

Monitoring devices

Searching for devices, events, groups, or monitors