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Users belonging to non out-of-the-box user groups might not be able to perform event operations after cross-launching to BMC TrueSight Infrastructure Management. Event operations for the same event are possible in the TrueSight console.

On the BMC TrueSight Infrastructure Management Server that you are cross-launching to, add the user group to the .mrl file. For more information, see Adding user groups to the .mrl file Open link .

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