To upgrade the BMC Synthetic Transaction Execution Adapter (TEA) Agent, you can use a silent (unattended) installation, as described in this topic, or the installation wizard.
Note
This topic describes how to upgrade from version 10.0.X. For upgrading silently from version 2.6.XX see Migrating a synthetic TEA Agent silently from version 2.6.XX.
The following procedures describe how to set up and run a silent upgrade:
Note
The upgrade procedure uses the same wizard as the installation. When upgrading, you must make sure that the installLocation
matches the existing value of your TEA Agent installation.
You can run the installation wizard to upgrade more than one TEA Agent on a single computer. For each agent you must supply the specific agent installation directory.
Install version 16.5 of Borland Silk Performer or the execution module.
Note
Multiple versions of TEA Agents are not supported on the same computer. Make sure to upgrade all of them to the latest version.
If you want to upgrade more than one TEA Agent on the same computer, you must run the installation more than once. For each run, make sure that the installLocation
matches the existing value of your TEA Agent installations.
From the Disk1 directory, open the TEAAgent-silent-option-upgrade.txt file, the options file provided with the product installer.
Make sure that installation directory path that you enter in installLocation
matches the value for your existing TEA Agent installation.
Save the TEAAgent-silent-option-upgrade.txt file.
From the directory where the installer file is stored, open a command prompt and run the silent upgrade using the following command:
setup.exe -i silent -DOPTIONS_FILE="<filePath>\TEAAgent-silent-option-upgrade.txt"
The <filePath> is the full location of the options file.
After you install the BMC Transaction Execution Adapter Agent, the service automatically starts and the Agent is automatically registered by the Presentation Server. The Agent is ready to receive configuration information.To verify that the TEA Agent installation was successful
If the service is not running, check in the BMCTEAAgent_upgrade_log.txt file (located in the %temp% directory) for warnings or errors.Where to go from here