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Issue: TrueSight Server times out while obtaining IT Data Analytics Saved Search data

Cause: A high-volume of saved search data from IT Data Analytics Server needs more time than the default 60 seconds timeout period.


  1. Set the refresh factor value to greater than 1 minute for the affected dashlet.

  2. From the command-line interface, execute the following command to increase the search timeout limit

    tssh properties set <value in seconds>
    For example, tssh properties set 120


    The default search timeout value is 60 seconds.