Cause: A high-volume of saved search data from IT Data Analytics Server needs more time than the default 60 seconds timeout period.
Resolution:
Set the refresh factor value to greater than 1 minute for the affected dashlet.
From the command-line interface, execute the following command to increase the search timeout limit
tssh properties set dashlet.itda.search.timeout <value in seconds>
For example, tssh properties set dashlet.itda.search.timeout 120
Note
The default search timeout value is 60 seconds.