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This topic lists hardware and software requirements that must be met for virtual machine-based components and for other components that must be met before installing and using the BMC Transaction Execution Adapter  Agent (TEA Agent). The following topics are presented:

BMC TrueSight App Visibility server

To run synthetic monitoring, you must have a functioning App Visibility server.

See App Visibility system requirements and Installing App Visibility components for more details.

Scripting requirements and execution module

Borland Silk Performer Synthetic Transaction Monitoring for BMC Software (Silk Performer) is the utility that enables an application specialist to record or author .ltz scripts that simulate user transactions. BMC provides some basic scripts and you can create your own realistic and customizable scripts with Silk Performer. Synthetic monitoring supports script protocols created with Silk Performer, such as HTTP, SAP, and Citrix.

Each computer with the TEA Agent requires an execution module to run the scripts. On each TEA Agent computer, install the full Silk Performer installation, or a smaller execution-module-only installation.

To take advantage of support for the latest Silk Performer features, ensure that your system has the latest version of Silk Performer or the execution modules.


  • When you install the Silk Performer execution module, select the Silk Performer 16.5 SDK option on the Choose Install Set screen.
  • The Silk Performer SDK must be installed on a user account that does not contain any special characters. Only alphanumeric characters are allowed.
  • If you are planning on installing the Silk Performer SDK silently, make sure to download the file from EPD beforehand.


System requirements for the TEA Agent

Before installing a BMC Synthetic Transaction Execution Adapter (TEA) Agent to monitor synthetic transactions, ensure that the host computer complies with the requirements described in the following sections.

Hardware requirements for the TEA Agent

The TEA Agent computer requires the following minimum resource requirements:

  • 50 GB of free disk space
  • 4 GB of RAM
  • 2 CPUs

If you run more than one TEA Agent on the same computer, multiply the resources depending on the number of TEA agents that you have.  For example, If you have 3 TEA Agents on a system, you need 150 GB of space (3 * 50 GB), 6 CPUs (3* 2 CPUs) and 12 GB of RAM (3* 4 GB).  You may need even more resources depending on the complexity and resource use of your scripts.

Software requirements for the TEA Agent

Before installing the TEA Agent, verify that the Agent computer meets the following software requirements:

  • Microsoft Windows operating system:
    • Microsoft Windows 2008 R2

    • Microsoft Windows 7 32-bit

    • Microsoft Windows 7 64-bit

    • Microsoft Windows 8 32-bit

    • Microsoft Windows 8 64-bit

    • Microsoft Windows 8.1 32-bit
    • Microsoft Windows 8.1 64-bit
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2


For running multiple Silk Test scripts in parallel, a Windows Server edition platform is required.

  • Execution module: On the Agent computer, install an execution module to run the scripts. You can install the full Borland Silk Performer Synthetic Transaction Monitoring for BMC Software scripting utility, or the smaller Silk Performer execution module.


    Run the Silk Performer installation utility as an administrator on the TEA Agent computer.

Where to go from here

Preparing for installation of the TEA Agent


Related topics

Installing a BMC Synthetic Transaction Execution Adapter Agent

Installing App Visibility components

BMC TrueSight Operations Management architecture