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Before installing the BMC TrueSight Presentation Server, review the following requirements:

Hardware requirements

EnvironmentConfiguration ItemPlatform and size
Small

 

 

Platform

  • CPU: 4 vCPU
  • Frequency: 2.2 GHz

RAM

8 GB

Storage configuration

200 GB

MediumPlatform
  • CPU: 4 vCPU
  • Frequency: 2.2 GHz
RAM

16 GB

Storage configuration

300 GB

15,000 RPM drive or a tier 1 SAN storage (2–4 GBps SAN dedicated channel)

Large

Platform

  • CPU: 8 vCPU
  • Frequency: 2.2 GHz

RAM

32 GB

Storage configuration

500 GB

15,000 RPM drive or a tier 1 SAN storage (2–4 GBps SAN dedicated channel)

Operating system requirements

Microsoft Windows

Component

Requirement

User Rights

Administrative privileges

Supported versions of Microsoft Windows

Microsoft Windows 2012 

  • Microsoft Windows 2012 Standard Edition (64 bit)  
  • Microsoft Windows 2012 Datacenter Edition (64 bit)
  • Microsoft Windows 2012 R2 Standard Edition (64 bit)
  • Microsoft Windows 2012 R2 Datacenter Edition (64 bit)

Microsoft Windows 2008

  • Microsoft Windows 2008 R2 Standard Edition (64 bit)
  • Microsoft Windows 2008 R2 Datacenter Edition (64 bit) 
  • Microsoft Windows 2008 R2 Enterprise Edition (64 bit) 

Linux

Component

Requirement

User Rights

A non-root user who has modification permissions to specific directories and files.
A user with root privileges cannot install the Presentation Server.

Supported versions of Linux

  • Red Hat Enterprise Linux versions 6.4, 6.5, 6.6, 6.7, 7.0, 7.1, 7.2 (64-bit versions)
  • SUSE Linux Enterprise Server 11 SP 2, 11 SP 3, 12 (64-bit versions)

Supported kernel versions

Linux versionSupported kernel version
Red Hat Enterprise Linux 6.42.6.32-358
Red Hat Enterprise Linux 6.52.6.32-431
Red Hat Enterprise Linux 6.62.6.32-504
Red Hat Enterprise Linux 6.72.6.32-573
Red Hat Enterprise Linux 7.03.10.0-123
Red Hat Enterprise Linux 7.13.10.0-229
Red Hat Enterprise Linux 7.23.10.0-327
SUSE Linux Enterprise Server 11 SP 23.0.13-0.27
SUSE Linux Enterprise Server 11 SP 33.0.76-0.11.1
SUSE Linux Enterprise Server 123.12.28-4.6


Red Hat subscription 

The product requires some additional libraries to be present on the system (see list below).

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet.  To use this method, a Red Hat subscription is needed. Register the system by clicking System >Administration > Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use yum install to download and install the required libraries from the RHN.

X Windows 

If you are installing the Presentation Server using the graphical user interface, you must install X Windows.

On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed.  If not, then run yum groupinstall 'X Window System' to install the necessary packages.   

Required libraries

Ensure that the following libraries are present to install the Presentation Server.  To install the libraries, use the following commands.

Library

Command to install the library on RHEL

Command to install the library on SUSE

libXtst (32-bit)

libXtst (64-bit)

yum install libXtst.i686 libXtst.x86_64

    libXtst-1.0.1-3.1

    libX11-devel-1.0.3-11.el5

N/A

glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64

    glibc-2.12.x86_64

    glibc-2.12-1.107.el6.i686

    glibc-devel-2.5-65

zypper install glibc-32bit glibc

libstdc++ (32-bit)

libstdc++ (64-bit)

yum install libstdc++.i686 libstdc++.x86_64

zypper install libstdc++-32bit libstdc++

compat-libstdc++-33 (32-bit)

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.i686 

    compat-libstdc++-33.x86_64

    compat-libstdc++-33-3.2.3-69.e16.i686 

zypper install libstdc++33-32bit libstdc++33 

compat-libstdc++-296 (32-bit)

yum install compat-libstdc++-296.i686

N/A

pam (32-bit)

pam (64-bit)

yum install pam.i686 pam.x86_64

    pam-1.1.1-13.e16.i686

zypper install pam-32bit pam

libgtk-x11-2 (32-bit)

yum install libgtk-x11-2.0.so.0

N/A

Related topics

Installing the Presentation Server

Sizing the Presentation Server