This topic describes the prerequisites that you must perform before you upgrade the Presentation Server from version 10.0 to the current version.
The prerequisites also apply when you install a Fix Pack on the Presentation Server.
The following are some of the general prerequisites that you must review before upgrading the Presentation Server.
Before you upgrade to the Presentation Server 10.1, ensure that any of the components registered with the Presentation Server 10.0 are upgraded to the following versions:
BMC TrueSight Infrastructure Management version 10.0.500
Note
If you upgrade the Presentation Server and then apply the Infrastructure Management update, you must restart the Presentation Server for changes to take effect.
IT Data Analytics version 2.1
App Visibility Portal version 10.1
For more information about supported versions, see Presentation Server compatibility matrix.
Ensure to close all the files and folders opened in the current session as well as close other user sessions on the server before starting an upgrade.
You must manually stop any components that are directly connected to the Presentation Server (for example, Infrastructure Management, App Visibility components).
(Windows) tssh server start
(Linux) ./tssh server start
&
Note
You must wait for the status of the Presentation Server to be Running before proceeding.
On Linux computers, add &
at the end of the tssh server start
command so that the process runs in the background and you can continue to use the shell.