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Perform the following steps to silently uninstall the App Visibility server. The silent uninstallation does not require user interaction.

Warning

All the data stored for the component you are uninstalling will be deleted. To retain this data, you must back up the database before continuing with the uninstallation process.

To uninstall all App Visibility server components

  1. Log on with administrator privileges to the server on which App Visibility server is installed.
  2. In a command line, navigate to the UninstallBMCADOPServer directory under the installation directory, for example:
    • Windows
      C:\Program Files\BMC Software\App Visibility\UninstallBMCADOPServer
    • Linux
      /opt/bmc/App_Visibility/UninstallBMCADOPServer
  3. To silently uninstall all the App Visibility server components, run the following command:

    • Windows

      uninstall.exe -i silent -DOPTIONS_FILE="C:\Program Files\BMC Software\App Visibility\UninstallBMCADOPServer\adop-silent-option-uninstall.txt"
    • Linux

      ./uninstall.bin -i silent -DOPTIONS_FILE=/opt/bmc/App_Visibility/UninstallBMCADOPServer/adop-silent-option-uninstall

To uninstall a specific App Visibility component

  1. Log on with administrator privileges to the server on which App Visibility server is installed.
  2. Navigate to the UninstallBMCADOPServer directory under the installation directory, for example:
    • Windows
      C:\Program Files\BMC Software\App Visibility\UninstallBMCADOPServer
    • Linux
      /opt/bmc/BMC Software/App_Visibility/UninstallBMCADOPServer.
  3. Open the adop-silent-option-uninstall file in edit mode.

  4. Add a hash sign (#) before the component that you do not want to uninstall:

    # Uninstall App Visibility Manager Portal
    -U bmc_application_diagnostics_portal
    # Uninstall App Visibility Manager Collector
    -U bmc_application_diagnostics_collector
    # Uninstall App Visibility Manager Proxy
    -U bmc_application_diagnostics_proxy
  5. Run the silent uninstall command:

    • Windows

      uninstall.exe -i silent -DOPTIONS_FILE="C:\Program Files\BMC Software\App Visibility\UninstallBMCADOPServer\adop-silent-option-uninstall.txt"
    • Linux

      ./uninstall.bin -i silent -DOPTIONS_FILE=/opt/bmc/App_Visibility/UninstallBMCADOPServer/adop-silent-option-uninstall

You can view the uninstallation log files in the %temp% directory (Windows) or the /tmp directory (Linux).

Related topics

Installing the App Visibility server components

Upgrading App Visibility