This topic presents procedures to upgrade an App Visibility agent for .NET from version 10.0 to the current version. You can upgrade agents using the silent upgrade procedure, as described in this topic, and deploy the silent upgrade to several computers, or you can upgrade each Agent using the procedure.
After you upgrade an agent, it runs using the same log files and configuration, and the same agent policy and recording configuration apply.
Download the App Visibility agent for .NET installation files from the Electronic Product Distribution site to a temporary directory on the agent computer.
You must have administrative privileges for the application server that will be monitored.
Copy and extract the files to a directory on the target computer.
setup.exe -i silent -DOPTIONS_FILE=
The utility installs the current version with the same values as the earlier installation.
For BMC Support:
After you upgrade from version 10.0.00 on a computer with a Windows 2012 operating system, the App Visibility agent for .NET does not remove Microsoft Visual C++ 2012 Redistributable (x86) from the registry.
To remove the file, go to the Windows Control Panel and click Programs and Features. Uninstall Microsoft Visual C++ 2012 Redistributable (x86).
Upgrading the App Visibility agent does not change the agent policy files. Agent policy files are upgraded with the App Visibility server, and they contain the new features for the agents. The agent for .NET continues to use the same agent policy file as before the upgrade.