• Spaces
  • People
  • Help
    • BMC Support Central BMC Community BMC.com
    ×
    BMC TrueSight Operations Management 10.1

    Page tree

    Skip to end of metadata
    Go to start of metadata

    This topic presents procedures to upgrade an App Visibility agent for .NET from version 10.0 to the current version. You can upgrade agents using the silent upgrade procedure, as described in this topic, and deploy the silent upgrade to several computers, or you can upgrade each Agent using the upgrade wizard procedure.

    After you upgrade an agent, it runs using the same log files and configuration, and the same agent policy and recording configuration apply.

    Upgrade from an earlier version
    To upgrade from a version earlier than 10.0, first upgrade to version 10.0 .

    Before you begin

    Download the App Visibility agent for .NET installation files from the Electronic Product Distribution site to a temporary directory on the agent computer.

    You must have administrative privileges for the application server that will be monitored.

    To upgrade an App Visibility agent for .NET silently

    1. Copy and extract the files to a directory on the target computer.

    2. Run the following command:
      setup.exe -i silent -DOPTIONS_FILE=<fullFilePath>\agent-silent-upgrade-option.txt

    The utility installs the current version with the same values as the earlier installation.

    Note

    For BMC Support:

    After you upgrade from version 10.0.00 on a computer with a Windows 2012 operating system, the App Visibility agent for .NET does not remove Microsoft Visual C++ 2012 Redistributable (x86) from the registry.

    To remove the file, go to the Windows Control Panel and click Programs and Features. Uninstall Microsoft Visual C++ 2012 Redistributable (x86).

    Behavior of agent and agent policy after upgrade

    Upgrading the App Visibility agent does not change the agent policy files. Agent policy files are upgraded with the App Visibility server, and they contain the new features for the agents. The agent for .NET continues to use the same agent policy file as before the upgrade.

    Where to go from here

     Verify that upgrade of the agent for .NET is successful and that the agent to sending data.

    Related topics

    Preparing for an App Visibility upgrade and checking compatibility

    Upgrading App Visibility agents for Java

     

    © Copyright 2005-2021 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.