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This section contains information to help you tune your Presentation Server environment.

The information is at the server level. If your deployment use case involves more than one server, this information applies separately to each server.

The following tables provides tuning guidelines for a Presentation Server that performs both data collection and event management.

Presentation Server tuning parameters

TrueSight Process name

Parameter name

File name


Environment recommended value

Core processvm.args.system.2<TSHOME>/conf/services/csr.confTrueSight core Java process2 GB (Default value)9 GB (Xmx9216m)16 GB (Xmx16384m)
Index servervm.args.system.3<TSHOME>/conf/services/idxsrv.confIndex server process for Elasticsearch

1 GB (Default value)

3 GB (Xmx3g)10 GB (Xmx10g)

Optimizing the event synchronization

If you are on a large environment and if you encounter slightly slower response times due to the large number of events being synchronized, perform the following steps:

  1. From a command prompt, go to the <installation directory>\truesightpserver\bin directory.
  2. Run the following commands to set the eventSchedulePeriod property:
    tssh properties set eventSchedulePeriod 12000
    tssh server stop
    tssh server start
    The Presentation Server service is restarted to apply the new setting.


On Linux computers, add & at the end of the tssh server start and tssh server stop commands so that the process runs in the background and you can continue to use the shell.

Related topics

Sizing the Presentation Server

Hardware requirements

BMC TrueSight Infrastructure Management Performance benchmarks and tuning Open link