The BMC TrueSight Operations Management system installation process requires preinstallation, installation, and post-installation work.
If you are installing the Operations Management components as a proof-of-concept installation for testing purposes, you can use the
Basic Operations Management component installation sequence
Use the following table as a guide to all of the installation stages.
|Review the planning information for the Operations Management solution
|IT architects and the Solution Administrator use this information to plan a new deployment for BMC TrueSight Operations Management.
|Complete the planning worksheets to help make decisions about a new implementation of BMC TrueSight Operations Management.
|Planning worksheets for Operations Management
|Prepare for the Operations Management installation
|Because of the many components that need to be installed for the TrueSight console, it is important to review and complete the preinstallation steps.
|Complete the installation worksheets, downloading the required files for installation,and the preparations for installing the various Operations Management components.
|Preparing for installation
BMC recommends installing the Operations Management components in the following order.
|Install the BMC Atrium Single Sign-On 9.0
BMC Atrium Single Sign-On server allows users to present credentials only once for authentication, and subsequently be automatically authenticated by every BMC product that is integrated into the system.
Must be installed before the BMC TrueSight Presentation Server.
During the Presentation Server installation, you are required to enter the Atrium Single Sign-On server host name, port, and administrator password.
|Install the BMC TrueSight Presentation Server
The Presentation Server receives and analyzes data that is displayed in the TrueSight console.
The TrueSight console displays service availability and performance management of the IT environment. It also combines event management, impact management, performance monitoring, and application modeling in a seamless solution for physical, virtual, and cloud environments.
As the hub of the operations management environment, BMC recommends that you install the Presentation Server first.
|Install entitled licensed product components
|Install the BMC TrueSight Infrastructure Management
|Infrastructure Management is an integrated platform for service availability and performance management of your IT environment. It combines event management, service impact management, performance monitoring, and data analytics (including baselines, abnormality detection, and Root Cause Analysis algorithms) in a single seamless solution for physical, virtual, and cloud environments.
|Install the BMC TrueSight Infrastructure Management server before Integration Service and Administrator console.
If you are integrating with TrueSight Infrastructure Management, you must apply the .
|Install the App Visibility server components
The App Visibility server comprises the following components:
The server receives and analyzes data from the end user's browser and from the App Visibility agents for Java and .NET that are installed on web application servers, and from the synthetic Transaction Execution Adapter (TEA) Agent.
Install the portal before the other server components because the collector and proxy reference the portal during installation. The App Visibility agents also reference the portal during installation.
Typically, the App Visibility environment uses separate hosts for the portal, one or more collectors, and one or more proxies. Install the proxies in the network's demilitarized zone (DMZ).
The portal and the collector installations include a database.
|Installing the App Visibility server components
|Install the App Visibility agents for monitoring Java and .NET application servers
|The App Visibility agents for Java and agents for .NET monitor the performance and availability of applications running on application servers. Agents also monitor metrics of the server, such as CPU and memory use.
Install an agent on each application server of the application that you want to monitor.
The agent installation references the portal.
Install Borland Silk Performer Synthetic Transaction Monitoring for BMC
BMC Synthetic Transaction Execution Adapter (TEA) Agent
The TEA Agent monitors the performance and reliability of worldwide applications through synthetic (also called robotic) transactions.
An application specialist uses Silk Performer to record or author .ltz scripts that simulate user transactions. The scripting utility also serves as an execution module to run scripts on the computer with the TEA Agent.
Install Silk Performer before you install the TEA Agent.
Install the TEA Agent and enter connection details for the App Visibility server.
For installation instructions for Silk Performer, see the PDF file on the product's Documentation page on the
|Register the Operations Management Components
|After you install the basic components of the Operations Management system, you must identify the component systems as data providers to the Presentation Server. This registration process enables the Presentation Server to receive data from its component parts. You can register data providers as you add component systems, or when you finish adding all components.
|Integrate the TrueSight console with other BMC Products
|Integrate BMC TrueSight Operations Management with other BMC products by using a post-installation configuration utility that is accessed from the TrueSight console.
|Review information about the integrations, prerequisites, and how to enable functionality.
|Integrating with BMC Products
If you are installing the Operations Management components on a single computer, use the following installation guidelines to avoid conflicts in the port numbers between the components.
Add the following entry in the (Windows) \custom\conf\pronet.conf or (Linux) /custom/conf/pronet.conf file.
Where <port number> is any supported but unused port number.