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Issue

If you use the pw event delete all –cleanup command to clean up events in the Infrastructure Management server, the same events still show up in the Presentation Server.

Or, events between the Presentation Server and Infrastructure Management server are not in sync.

Resolution

From the Presentation Server command-line interface, go to the installedDirectory\truesightpserver\bin folder and execute the tssh event command to clean up or synchronize events in the Presentation Server:

CommandDescription
tssh event delete all <component name>Deletes all events of the specified Infrastructure Management server from the Presentation Server. Events are synchronized after you restart the Presentation Server. 
tssh event sync <component name>*Retrieves all events from the specified Infrastructure Management server to the Presentation Server. This does not delete existing events in the Presentation Server.
tssh event sync -f <component name>*Deletes all events of the specified Infrastructure Management server from the Presentation Server and synchronizes events between the Infrastructure Management server and the Presentation Server.
 * Available from TrueSight Operations Management 10.1 Fix Pack 1 (10.1.00.001) and later.

Related topics

Troubleshooting

The pw event command Open link

 

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