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This topic provides general instructions for backing up and recovering the App Visibility agent policy files. Periodically make a physical backup of the files to protect against loss.

Backing up customized App Visibility agent policies

If you created a customized agent policy, including adding comments, copy the contents of the policy and save it as a text file. This backup file can be used to compare the previous settings with the current.

  1. In the navigation pane of the TrueSight console, select Administration > App Visibility Agent Policies.
  2. Click the name of the agent policy you want to back up.
  3. Copy the contents of the agent policy and paste them into a text file.
  4. Save the text file as a back up.

If you customized other settings with the help of BMC Support, contact them for assistance backing up the settings.

Recovering customized App Visibility agent policies

  1. In the navigation pane of the TrueSight console, select Administration > App Visibility Agent Policies.
  2. Click the name of the agent policy you want to back up.
  3. Copy the contents from the saved text file and paste them into the agent policy.

  4. Save the agent policy.

Related topics

Backing up and recovering the App Visibility database

Upgrading the App Visibility server

Uninstalling the App Visibility server