This topic provides general instructions for backing up and recovering the App Visibility agent policy files. Periodically make a physical backup of the files to protect against loss.
If you created a customized agent policy, including adding comments, copy the contents of the policy and save it as a text file. This backup file can be used to compare the previous settings with the current.
If you customized other settings with the help of BMC Support, contact them for assistance backing up the settings.
Copy the contents from the saved text file and paste them into the agent policy.
Backing up and recovering the App Visibility database
Upgrading the App Visibility server
Uninstalling the App Visibility server