BMC TrueSight Operations Management enables IT departments to monitor performance and availability of the infrastructure and applications that comprise their services, monitor events coming from the infrastructure devices, and monitor transactions from the applications that enable the services they deliver. The following topics describe the major components of this product.
The TrueSight console provides the interface for monitoring and diagnosing failures and for configuring the Presentation Server that consumes information from the following data providers:
Together, BMC TrueSight Operations Management and its data providers deliver holistic views of the IT enterprise from which all users ensure the health of the environment and ensure that Service Level Agreements are met. For information about how the data providers enable business value, see Use cases.
The following table summarizes the main features of the TrueSight console:
Console feature | Use |
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Dashboard | Executives and IT Operations use dashboards to monitor the environment from a specialized view, such as a set of applications or performance graphs related to critical offering or customer. |
Monitoring | IT Operations uses the monitoring views to monitor the infrastructure and application health. |
Configuration | Solution Administrators and specialists configure the data collected from the data providers and the applications monitored. |
Administration | Solution Administrators configure the data providers and integrations to the Presentation Server. The Administration functions also include role-based access control to data and features. |
Central Monitoring Administration | Solution Administrators use Central Monitoring Administration to deploy and configure the BMC TrueSight Infrastructure Management components for collecting events, devices, and performance data. |
For more information about the functions available in the TrueSight console, see User goals and features.
IT Operations uses event, device, and group views to monitor infrastructure health and respond to critical events. From events, IT Operations can perform probable cause analysis and cross-launch into additional Infrastructure Management consoles to perform actions.
The following image shows an example of the Events monitoring page.
For instructions about how to monitor the infrastructure, see Monitoring infrastructure devices and events.
IT Operations and specialists use application monitoring to observe the performance and health of active applications, to perform diagnostics, and to trace application transactions. Specialists responsible for understanding how applications will behave before introducing changes in production might generate synthetic transactions to predict application performance and health.
The following image shows an example of the Applications monitoring page from which you monitor active or synthetic transactions.
For additional information, see Monitoring applications or Monitoring synthetic transactions to predict application health.
The core service is the main server process that communicates with the data providers and datastore functions. Apache Tomcat 8.0.24 is embedded in the core service. The core service includes these services and functions:
For information about restarting services, see Starting and stopping the Presentation Server services.
The following diagram illustrates the relationship of the Presentation Server functions.
Layer | Description |
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application | The application layer consists of all the functions that are displayed in the TrueSight console and the Application Programming Interface (APIs) that communicate with the platform layer APIs. |
platform | The platform layer consists of functions such as messaging, Representational State Transfer (REST) web services, role-based access control (RBAC), logging, clustering for high availability, and other core functions that make up the Presentation Server. |
datastore | The datastore layer functions include data caching and data persistence:
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See also Network ports.
For additional Operation Management integrations, see Integrating.