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Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.

Before you install the Fix Pack, you must have previously installed the base version of the product.

ProductVersion required
TrueSight Presentation Server10.1.00
TrueSight Infrastructure Management server10.0.500 and Cell Hotfix PAPAN.10.0.500.002
TrueSight App Visibility Manager 10.1.00 Hotfix 4

 

Fix Pack 1 for TrueSight Operations Management 10.1 consists of the following components:

  1. Fix Pack 1 (10.1.00.001) for TrueSight Presentation Server 10.1
  2. Fix Pack 1 (10.0.500.001) for TrueSight Infrastructure Management 10.0.500

To apply Fix Pack 1, install all the above components in the recommended sequence.

Tip

For information about issues corrected in this Fix Pack, see:

Known and corrected issues - Presentation Server

Known and corrected issues - Infrastructure Management

Step 1: Prepare for the installation of the Fix Pack
TaskReference
Download the Fix Pack installation files.Downloading the Fix Pack
Prepare for the installation of the Fix Pack.

Preparing to install the Fix Pack on the Presentation Server

Preparing to install the Fix Pack on Infrastructure Management

Step 2: Install the Fix Pack on the Presentation Server
TaskReference
Upgrade the TrueSight Presentation Server.

GUI-based installation: Performing the Presentation Server upgrade

Silent installation: Performing the Presentation Server upgrade silently

High-availability installation: Performing the Presentation Server upgrade in a high availability environment

Verify the Presentation Server upgrade.Verifying the Presentation Server upgrade
Step 3: Install the Fix Pack on the Infrastructure Management components
TaskReference
Install or upgrade the remote Integration Service and remote cell.

GUI-based installation:  Installing or upgrading the remote Integration Service and remote cell

Silent installation:  Performing a silent installation of the Integration Service

High-availability installation: 

Installing the Fix Pack on the Integration Service in HA mode

Installing the Fix Pack on the remote cells in HA mode

(Optional) TLS configuration:

Configuring the Integration Service and PATROL Agent to enable TLS communication

Upgrade the TrueSight Infrastructure Management server.

GUI-based installation: Installing the Fix Pack on the TrueSight Infrastructure Management server

Silent installation:  Performing a silent installation of the TrueSight Infrastructure Management server

High-availability installation: Installing the Fix Pack on the TrueSight Infrastructure Management server in HA mode

Install or upgrade the BMC CMDB Extensions. Installing BMC CMDB Extensions
Install the remote Administration Console.

GUI-based installation:  Installing the Fix Pack on the remote Administration Console

Silent installation:  Performing a silent installation of the Administration Console

6 Comments

  1. How can you tell if you have TrueSight App Visibility Manager 10.1.00 Hotfix 4?  I also don't see this Hotfix on the EPD site?

    1. Hi Cassie,

      I added an FTP link to 10.1.00 Hotfix 4. If you need help determining which version you currently have, please contact BMC Support.

      Regards,

      Sara

  2. There is another hotfix released HotfixCore_TSPS_1010011.

    Kindly get in touch with BMC Support.

    ./Anuparn Padalia

  3.  

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