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BMC Atrium Discovery Technology Knowledge Update 2014-Feb-2 is a deliverable for BMC Atrium Discovery 8.3, 9.0 and 10.0 series.

TKU 2014-Feb-2 is a re-release of Technology Knowledge Update February 2014 which fixes two serious issues (QM001821093 and QM001821110 / TKU-2152) identified in the original release of TKU February 2014 (TKU 2014-Feb-1)

If you have already installed the original version of the Technology Knowledge Update for February 2014, it is strongly recommended that you install and activate this re-release and then remove the previous version from the appliance

Release Compatibility

TKU 2014-Feb-2 is released in three streams:

  • Release compatible with BMC Atrium Discovery 8.3 series
  • Release compatible with BMC Atrium Discovery 9.0 series
  • Release compatible with BMC Atrium Discovery 10.0 series

The January 2014 TKU and later includes changes to the CMDB Sync mapping

  • During data synchronization to the CMDB, FunctionalComponent nodes representing CAM Functional Components are mapped to BMC_ConcreteCollection CIs.
  • When you synchronize with the CMDB the first time, the BMC_ComputerSystem CIs mapped from HostContainer nodes are updated and their TokenIds are set.
  • When you synchronize with the CMDB the first time, all BMC_ApplicationService CIs are updated and their TokenIds are set.


Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this demo if you are unsure how to download from BMC EPD site


The release comprises components packaged as two entities:

  • BMC Atrium Discovery Extended Data Pack, which is a separately licensable product.
    • Product Lifecycle - Patterns that populate Atrium Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products
    • Hardware Reference Data - Patterns and data import CSV file that populate Atrium Discovery with power and heat consumption figures for various hosts.

Installation and Upgrade

  • Atrium Discovery 8.3 series - Installation and upgrade instructions are provided here
  • Atrium Discovery 9.0 series - Installation and upgrade instructions are provided here
  • Atrium Discovery 10.0 series - Installation and upgrade instructions are provided here

A matrix covering ALL commands executed and ALL files retrieved by the patterns is available to our customers from the BMC Electronic Product Distribution Website. The filename is TKU_Command_File_Matrix-2014-02-1.xls

In this Release

New Pattern Modules

Vendor Product Category Platforms Instances Versioning Product Page
IBM Cognos Express End-User Query, Reporting, and Analysis Windows Y Y

IBM Cognos Express

Enhanced Pattern Modules

RFE ref. Product Enhancement SI Key Change Product Page
QM001812391 IBM Cognos Business Intelligence Support for version 10.2 added to pattern N

IBM Cognos Business Intelligence

QM001813443 BMC Remedy AR System Additional file versioning method added when installed within Apache Tomcat as well as package versioning N

BMC Remedy AR System

QM001813509 IBM TXSeries Support for CICS Region added to pattern Y

IBM TXSeries Multiplatform

QM001816185 Sybase SQL Anywhere (ASA) Support added for version 11 N

Sybase SQL Anywhere (ASA)

QM001816727 MongoDB MongoDB Publisher changed from 10gen to MongoDB Y

MongoDB MongoDB

QM001817791 IBM General Parallel FileSystem Alternative path added to pattern due to looking for mmlsfs command in the wrong location N

IBM General Parallel FileSystem

QM001818485 Various Fixed issue where Oracle service_name was extracted as tns_alias N

Apache Tomcat
IBM WebSphere Application Server
Oracle GlassFish Server
Oracle WebLogic Server
JBoss Application Server

QM001818659 IBM WebSphere Application Server The pattern trigger was updated with the addition of extra command line arguments N

IBM WebSphere Application Server

#TKU-1907 Oracle Internet Directory Product version mapping table updated to better handle version 10g release 2 N

Oracle Internet Directory

#TKU-2051 Microsoft SQL Server Pattern now alternatively obtains instance and server name information from the DiscoveredService node if information cannot be parsed from the trigger process command-line N

Microsoft SQL Server

#TKU-2073 IBM InfoSphere Information Server Pattern trigger loosened as too strict. Installation root as grouped SI key now converted to lower case on Windows platform Y

IBM InfoSphere Information Server

#TKU-2080 Oracle Automatic Storage Management (ASM) SI type now uses the full product name of 'Automatic Storage Management' rather than its abbreviation of 'ASM' Y

Oracle Automatic Storage Management
Oracle Real Application Clusters

#TKU-2081 IBM CommonStore License details now reported as a separate license detail node N

IBM CommonStore

#TKU-2082 IBM Cognos TM1 Pattern now builds "IBM Cognos Analytic Admin Server" SI if it is a part of IBM Cognos Express product N

IBM Cognos TM1

#TKU-2088 Microsoft Lync Server Pattern now distinguishes between Lync Front-End Server and Lync Server Access Edge Y

Microsoft Lync Server

#TKU-2090 Adobe Macromedia JRun Pattern updated to obtain installation root and version for cases when triggering process has relative path on Unix N

Adobe Macromedia JRun

Defects Resolved

The following defects have been fixed in BMC Atrium Discovery Technology Knowledge Update 2014-Feb-2

Defect No Details Product Page
QM001811914 Problem: InformixDS pattern could potentially issue ECA error Solution: Updated regular expression to extract server_names on the Unix platform

IBM Informix Dynamic Server

QM001816042 Problem: Poor error handling of 'cemutlo -n' command output Solution: Better error handling in 'cemutlo -n' command output added

Oracle Clusterware

QM001816641 Problem: AIX Host is sometimes removed from HACMP cluster after discovery Solution: Changed HostContainment relationship to unique relationship where type equals LPAR or HACMP respectively

IBM AIX System p Hardware

QM001818755 Problem: Pattern sets erroneous "Name" attribute on HostContainer Solution: Fixed issue with SI name

HP nPar

#TKU-1533 Problem: Rational ASE pattern had weak trigger Solution: Trigger has been tightened

IBM Rational AppScan Enterprise Edition and IBM Rational Policy Tester

#TKU-2032 Problem: Server pattern failed to extract install root from bin64-based trigger process Solution: Regular expression updated to handle bin64-based processes

IBM Cognos TM1

#TKU-2041 Problem: Package versioning method added unnecessary trailing zero to product version Solution: Trailing zero now removed from product version

OpenText Fax Server

#TKU-2058 Problem: Marketing version mapping omitted from pattern Solution: Marketing version mapping implemented

Oracle Application Server

#TKU-2061 Problem: Pattern can report false version from path versioning method Solution: Path normalization implemented to correct issue

Apache HTTPD-based Webservers

#TKU-2073 Problem: Java path in Engine Tier pattern trigger was too strict Solution: Java path in pattern trigger loosened

IBM InfoSphere Information Server

#TKU-2084 Problem: Pattern unable to create relationship to multiple Jrun servers running on the same host and using the same install_root for versions 8.x and 9.x Solution: Pattern updated to create relations to Jrun

Adobe ColdFusion

#TKU-2092 Problem: Pattern may trigger on Tomcat Service Manager on Windows and incorrectly create Tomcat SI Solution: Pattern now stops if it has triggered on the Service Manager binary

Apache Tomcat

#TKU-2111 Problem: Agent pattern was reporting product version to wrong level of detail Solution: Product version is now extracted to three levels


#TKU-2119 Problem: SI type does not quite match marketing name Solution: SI type brought into line with marketing name

BMC BladeLogic Network Automation

#TKU-2120 Problem: The generated End-Of-Life (EOL) patterns sometimes had SI types omitted where the list of SI types differed between product versions. Solution: All associated SI types are now included.


#TKU-2122 Problem: BMC ProactiveNet Analytics Server pattern can potentially issue an ECA error Solution: The issue has been resolved.

BMC ProactiveNet Analytics

#TKU-2124 Problem: IBM Tivoli Monitoring Portal Server not linking to IBM TEMS on Unix Solution: Updated Tivoli Monitoring Server linking code

IBM Tivoli Monitoring

ISS04209857 Problem: Microsoft SQL Server pattern sometimes failing to obtain correct bind address which prevents extended database discovery Solution: Pattern now strips out the IPv6 zone index value in case it is retrieved as part of the IP address the SQL Server is listening on

Microsoft SQL Server

QM001821093 Problem: Update of the BMC Performance Manager pattern released in TKU 2014-Feb-1 creates a model that breaks a cardinality constraint on certain relationships between CIs in the Atrium CMDB. This causes the CMDB sync to fail. Solution: Code fix. Model updated and problematic relationship removed. Code added to remove the relationship if present (for customers who are already on TKU 2014-Feb-1) on first scan of the hosts running BMC Performance Manager.

BMC Performance Manager

QM001821110/#TKU-2152 Problem: BMC Patrol Agent pattern can in certain circumstances exit with an ECA engine error. Solution: Code fix.

BMC Patrol Agent

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