Tivoli Service Automation Manager assists in the automated provisioning, management, and deprovisioning of cloud resources, comprised of hardware servers, networks, operating systems, middleware, and application-level software. Several virtualization environments (hypervisors) are supported in the process of individual virtual server provisioning.
Tivoli Service Automation Manager also provides management support for services consisting of a specific set of middleware, in combination with AIX, and Linux (System x and System z). IBM provides many automation and best-practice service definition templates, including specialized job plans or workflows. Tivoli Service Automation Manager makes use of the entire spectrum of Tivoli process automation engine tools.