Netcool Impact is used to provide additional information to events within an ObjectServer which can aid event resolution. This is achieved by advanced correlation capabilities and multiple (non Netcool) data sources.
Netcool Impact is an additional component which helps Netcool OMNIbus resolve events. It uses automations on the ObjectServer to provide additional information to events. Impact can be used to insert business related information into events, enabling users to see the impact of certain events on business processes.
Impact compares event data to that held in other databases such as provisioning and inventory systems, trouble ticketing systems, EAI buses, LDAP directories and other data sources. Once the information has been added to the event, a resolution from another source may have been identified in which case the event can be cleared.