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- Product Name
- Remedy AR System
- Publisher Page
- BMC
- Category
- Process Automation Middleware
- Release
- TKU 2019-04-1
- More Information
- Publisher Link
- BMC
Product Description
BMC Remedy Action Request System (also known as Remedy, AR System and ARS) provides a consolidated Service Process Management platform for automating and managing Service Management business processes.
- Replace outdated manual systems with process automation that speeds the handling of unique processes
- Out-of-the-box workflow modules commonly used in automating service processes, such as notifications, escalations and approvals
AR System purpose is to:
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Overview
Content Tools
Apps
Reporter Replacement
com.bmc.atlassian.bmc-util-plugin-2.section.label
Tasks
6 Comments
Unknown User (petrus.johansson@ikea.com)
Application GUID:
OI-E45B6B3DB3864FC2909C3C9391207BE1 - BMC BladeLogic Integration for Atrium
Unknown User (petrus.johansson@ikea.com)
Additional application GUIDs not modeled by the pattern.
Application GUID:
KM00C04FA081BAkzXdRAKRHW5AtFIB - BMC Remedy Knowledge Management
IB00C04FA081BACFc9RwRObpCQHY8C - Integration For Remedy Service Desk
Nikola Vukovljak
Thanks, added for TKU August.
Greg Nevel
Any particular reason why there is no SI created for Atrium SSO? It is a core function of the 8.1 infrastructure.
Matt Lambie
The trigger is not firing on the midtier in TKU 08-2016
the installation_path coming from the tomcat pattern is:
/opt/bmc/ARSystem/midtier
Also, we suspect the Tomcat pattern is not fully working as installed_product_name is not populating
Yahub Zeinalov
If you have any issues with pattern performance please open a support case.