This documentation supports the releases of BMC Helix Operations Management up to December 31, 2021.

To view the documentation for the latest version, select 23.1 from the Product version picker.

Quick start to monitoring

As an administrator, one of your initial tasks is to set up monitoring of your environment. You must install a PATROL Agent with the required Knowledge Module (KM) to start monitoring on Linux and Windows.

The following video (3:43) illustrates how you can start monitoring your environment.



 https://youtu.be/hz8Rl8d4xSc

To monitor Linux hosts

  1. On the Administration > Repository page, click Copy Install Script from the action menu for the Predefined_Package_For_Linux_x64 entry.
  2. Log on to the Linux host that you want to monitor.
  3. Paste and run the install script that you copied.
  4. Provide the following information when prompted:
    • Root login credentials
    • PATROL default account credentials

The install script installs the PATROL Agent for Linux and the Linux KM.

To monitor Windows hosts

  1. On the Administration > Repository page, click Download from the action menu for the Predefined_Package_For_Windows_x64 entry to download the package.
  2. Click Copy API Key and paste the information in a text editor.
  3. Log on to the Windows host that you want to monitor.
  4. Copy and extract the package that you downloaded earlier to a temporary location on the Windows host.
  5. Run the following command:
    RunSilentInstall.exe -apikey=<apikey> where <apikey> is the API key that you pasted in a text editor.
  6. Provide the PATROL default account credentials when prompted.

The RunSilentInstall command installs the PATROL Agent for Windows and the Windows KM.

What happens next?

Your BMC Helix Operations Management deployment includes out-of-the-box OS monitoring policies. These policies provide instructions and information to PATROL Agents on what to monitor, and how and when to generate an alert or event.

The out-of-the-box policies are enabled by default and detect your Linux or Windows host that you deployed the PATROL Agent and KM to.

To view the detected Linux or Windows host, go to the Monitoring > Devices page.

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Comments

  1. Diwakar Vijayaraghavan

    Should it be 'Copy Install Script' instead of 'Create Install Script' in point #1 of 'To monitor Linux hosts' topic?

    Jan 20, 2022 05:13
    1. Mukta Kirloskar

      Thank you. Made the change.

      May 12, 2022 01:10