For the list of supported BMC product or solution versions on which you want to report, see the compatibility matrix for this product. See Checking the compatibility matrix for system requirements and supported configurations for more information.
To report on BMC Service Desk, you must also have installed and configured Integration for BMC Remedy Service Desk. For more information about Integration for BMC Remedy Service Desk, see the documentation on the Customer Support web page at http://www.bmc.com/support.