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I20 - Number of Incidents by Product Categorization

This report shows, for the specified company, the total number of incidents created within a given time period by product categorization of the incident.

The Detail tab contains the incident details for each of the incidents included in the summary report, including the product categorization (Tier 1, Tier 2, and Tier 3), incident ID, incident summary, status, impact, and incident reported date.

This executive-level report is suitable for a high-level view of product areas and their associated incidents. This report can be used to identify abnormally high numbers of incidents in a given product area, which might indicate a deeper problem.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Analytics for BSM 8.1.00