This topic lists hardware and software requirements for virtual machine-based components and for other components that must be met before installing the product. The following topics are presented:
BMC Real End User Experience Monitoring components are virtual machines designed to run on the virtualization platform (hypervisor) products in the following table:
Supported virtual machine platforms and operating systems
Virtual platform | Operating system | Notes |
---|---|---|
Citrix Xen |
| None |
Linux Kernel-based Virtual Machines (KVM) |
| None |
Microsoft Hyper-V |
| None |
VMware |
|
|
Server hardware and hypervisors must support 64-bit guests. Each instance of the various BMC Real End User Experience Monitoring components has the following minimum resource requirements:
Minimum resource requirements per component instance
Component | Processor | Memory | Disk | Number of network interfaces |
---|---|---|---|---|
BMC Application Management Console | 1 vCPU | 4 GB | 20 GB | 1 |
Real User Analyzer | 2 vCPU | 8 GB | 16 GB1 | 1 |
Real User Collector | 1 vCPU | 8 GB | 28 GB | 2 |
Real User Monitor | 2 vCPU | 8 GB | 16 GB1 | 2 |
Performance Analytics Engine | 2 vCPU | 4 GB | 10 GB | 1 |
Aggregation Server for Extended Reporting | 2 vCPU | 5 GB | 30 GB | 1 |
Data Warehouse for Extended Reporting | 4 vCPU | 10 GB | 300—500 GB | 1 |
APM Central | 4 vCPU | 12 GB | 28 GB1 | 2 |
1 An additional 100 GB minimum is recommended for storing traffic data.
Recommendations
Note
Host hardware and memory latency can limit performance.
For additional hardware requirements based on traffic volume, see Sizing considerations.
The following systems are required to implement Extended Reporting.
The BMC Real End User Experience Monitoring Extended Reporting component requires a database instance to serve as the data warehouse. Following are the requirements for the database system.
Operating system: Red Hat Enterprise Linux 6.1, Basic Server or Minimal installations
This operating system must use UTC time.
Hardware: The database system requires the following minimum hardware:
Note
Oracle online backups are not supported because of the use of NOLOGGING clauses in load operations.
The BMC Real End User Experience Monitoring Extended Reporting component requires the SAP BusinessObjects Business Intelligence Platform version 4.0.
You should validate the system requirements in the documentation for the SAP product through the SAP BusinessObjects BI 4.0 SP05+ Supported Platforms (PAM). You can register for documentation access on that site.
Consult the following table for components that have storage requirements:
Component storage requirements and recommendations
Component | Storage purpose | Requirement |
---|---|---|
Real User Analyzer or Real User Monitor | Used for saving historical traffic data you can access via the Session Browser (Analyzer). This data is stored "on board" the component. | Recommendation: BMC recommends that you create an additonal local disk (minimum 100 GB; maximum 570 GB) for each Analyzer or Monitor component instance. If you allocated a 570 GB local disk, 400 GBs will be allocated to the database. Before you install the component instance, create the local disk with VM management tools. For additional information, see Sizing Analyzer or Monitor instances. Note: The default, built-in disk configuration is 16 GB (with only 1 GB for data storage), which is adequate for a proof-of-concept deployment. Warning: You can change processor and memory allocations any time during the life of the component instance. However, for data storage, if you change the disk, data collected to date is deleted. |
Performance Analytics Engine | Used for saving historical traffic data you can access via the Performance Analytics Query feature (BMC Application Management Console). This data is stored "off board" on a device such as a Network Attached Storage (NAS) system. | The minimum useful storage allocation is 100 GB per data provider. There is no maximum size restriction. For additional information, see Sizing Performance Analytics Engine instances. You can use either NAS (Network Attached Storage) device or you can connect a local disk. The following options are supported for a NAS device:
|
APM Central | Used for saving historical traffic data for both the Real User Monitor and the PAE installed with APM Central. | Recommendation: BMC recommends that you create an additional local disk with a minimum of 100 GB. There is no maximum size restriction. The local disk is split equally for the Monitor (Session Browser) and PAE data; however, any space over 970 GB will be allocated to PAE only (no additional storage is given to the Monitor). Before you install the component instance, create the local disk with VM management tools. For additional information, see Sizing APM Central instances. Note: The default, built-in disk configuration is adequate for a proof-of-concept deployment only. Warning: You can change processor and memory allocations any time during the life of the component instance. However, for data storage, if you change the disk, data collected to date is deleted. |
Aggregation Server for Extended Reporting | Used to temporarily store extracted data from an Analyzer and for transforming data into multidimensional data models (performance cubes). This data is not permanently stored on the NAS device. | The minimum storage allocation is 30 GB. The Server Message Block/Common Internet File System (SMB/CIFS) protocol is supported for the NAS device. |
BMC Real End User Experience Monitoring components are network devices interconnected to form a system. In addition, access to the interfaces of these components is achieved via the web. To avoid network-related performance issues, you must take certain configuration and infrastructure details into consideration when planning an installation. For example, the system works best when you deploy components on the same host. Where a common host is not possible, optimize the communications links between components. Similarly, the connection between Performance Analytics Engine instances and their storage devices must be optimal.
For more information about network requirements and the required ports, see the following topics:
For BMC Real End User Experience Monitoring Extended Reporting, the Aggregation Server and SAP BusinessObjects require access to the Oracle database default listener port (TCP 1521).
vmxnet2 network adapter is not supported by the system.
You can access the user interfaces by using the following combinations of operating systems and web browsers.
Compatible web browsers and operating systems for the Console
Browser →
| Microsoft Internet Explorer 10 | Microsoft Internet Explorer 9 | Microsoft Internet Explorer 8 | Mozilla Firefox1 | Google Chrome1 | Apple Safari1 |
---|---|---|---|---|---|---|
Mac OS X |
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Microsoft Windows 7 |
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Linux Ubuntu 10.04 LTS |
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Recommendation
To access the documentation portal, BMC recommends that you use the Mozilla Firefox browser.
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