Starting and stopping the Real User Cloud Probe

You might need to manually start or stop the BMC Real User Cloud Probe for maintenance or troubleshooting.

To start or stop the Cloud Probe on Windows

1. Run the services.msc command.
2. In the list of services, right-click on the BMC Real User Cloud Probe service and use the following options accordingly:

• • Start
  • Stop
  • Restart

To start or stop the Cloud Probe on Linux

1. Log in to the virtual machine with the Real User Cloud Probe installation as root.
2. Run the required command in a command prompt:
   • service cloud-probe start
   • service cloud-probe stop