Execution log requests and management

Execution log results are downloaded in a zip file that contains the results of the transaction. The file is retrieved from the BMC Synthetic Transaction Execution Adapter (TEA) Agent and it contains the results of transactions (such as TINIT and TMAIN) in TrueLog files and text files. The execution log results provide deep diagnostics for you to examine issues in the session.

This topic describes the management and contents of execution log requests:

Requests for execution logs

You can request execution logs from the Performance Analysis Session Overview page. For information, see Synthetic transactions in the Console.

Statuses of execution log requests

You can examine the status of execution log requests on the Execution Logs page.The following table describes information about the execution log requests:

Execution log report

Column	Description
Status	Status of the execution log request. Waiting. The system is connecting to the TEA Agent. In Progress. The request is in progress. Complete. The file is ready for you to download. For information, see To download and extract a requested execution log. Retrying. The system cannot retrieve the file and tries to retrieve it again. Not Available. The system cannot retrieve the file.
Business Service	Name of the Business Service related to the requested execution log
Execution Plan	Name of the Execution Plan related to the requested execution log
Agent Group	Name of the Agent Group related to the requested execution log
Agent	Name of the Agent related to the requested execution log
Execution Start Time	Time and date that the transaction started. Click the time and date to go directly to the relevant session on the Performance Analysis pages.

To download and extract a requested execution log

You can download execution logs from the Execution Logs page.

In the Application Management Console, select the Synthetic tab, and select Execution Logs.
(Optional) To show only the files ready for download, from the Status column heading, select Complete.
For the selected execution log request, select Download from the shortcut menu, and save the ZIP file.
Extract the ZIP file and enter the results-archive password.
The results-archive password is the one you entered during TEA Agent installation.

You can also download execution log files from the Performance Analysis Session Overview page, as described in the Synthetic transactions in the Console topic.

Execution log contents

An execution log contains the results of a transaction, sent in a zip file from the synthetic TEA Agent. The zip file contains a TrueLog (.xlg) file, that is viewable with the Silk TrueLog Explorer, and depending on the script definitions, it may contain other files such as .wrt files. The TrueLog Explorer is included with the software that you downloaded for the Borland Silk Performer Synthetic Transaction Monitoring for BMC Software.

Note

You must have the TrueLog Explorer with Silk Performer installed on the computer from which you want to open and view the TrueLog file.

The zip file also contains a summary file, transaction_result.txt, that comprises a summary of the transaction results.

To delete an execution log request

As space requires, execution logs are automatically removed from the request list. You can manually delete execution logs or abort requests that are in progress.

To perform this procedure, you must have Administrator-level access, or higher, or have tenant Application Owner-level access.

In the Application Management Console, select the Synthetic tab, and select Execution Logs.
For the selected execution log request, select Delete from the shortcut menu.
To confirm the deletion, select OK.

To preserve an execution log, ensure that you keep a downloaded copy on a local computer.

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