Technology Knowledge Update TKU 2021-Apr-1

BMC Discovery Technology Knowledge Update 2021-Apr-1 is a deliverable for BMC Discovery 11.3, 12.0 and 20.08 series.

Important Note for Discovery 20.02 (12.0) Customers Only

Mapping files for synchronization to ServiceNow CMDB

The mapping files for synchronization to ServiceNow CMDB released with the previous version of BMC Discovery no longer work with the updated synchronization for ServiceNow CMDB. New mapping files are available from EPD. However, to ensure correct operation, you must use the following procedure:

  1. Delete the synchronization for ServiceNow mappings.
  2. Upload the new synchronization for ServiceNow mappings.
  3. Restart the cmdb_sync_transformer service. As the tideway user, enter: tw_service_control --restart cmdb_sync_transformer.

Upcoming End of Support date for version 11.3

TKU 2021- Apr-1 is the final release with support for Discovery 11.3 version.
For more information, see Supported versions of BMC Discovery.

Discovery of Oracle Pluggable Databases (PDBs)

NEW: This release comes with important improvements to support the Oracle Pluggable Databases ("PDBs") (DRDC1-14608). For details, see Oracle RDBMS - Database Detail Pattern and Oracle Database - Change History.

Oracle Database

In this release we have fixed issue with the Oracle pattern running subshell commands with sudo (DRDC1-16453). As a solution, the pattern has been updated to prevent running commands with sudo.
In this specific case, the Discovery user needs to be granted rights to execute the "lsnrctl status" commands, as the product itself (Oracle DB) disallows running that kind of commands as root.
For details, see Oracle Database.

Storage Device credential list

The new credential type "EMC ECS Web API" has been added to the Storage Device credential list (DRDC1-14311). This new credential type "EMC ECS Web API" must be configured to discover the Software Instance "EMC Elastic Cloud Storage Portal".
For more information, see EMC Elastic Cloud Storage Portal.

Latest Releases Updates

  • From TKU March we synchronize the F5 Load Balancer certificates to the CMDB. For more information about it, please visit this page CDM Mapping for Host.
    Global information about TLS Certificates discovery can be found in this new page Supported TLS Certificates.

  • From TKU December we now report security information for hardware where it is published in the US Government National Vulnerability Database.  
    This is in addition to reporting NVD information for Software Instances, Operating Systems and Network Devices.
  • We have introduced a new synchronization mapping pattern that maps Detail nodes with type "TLS Certificate" to the BMC_Document CIs. This mapping is enabled by default, and could add additional data to the CMDB. For more information, see CDM Mapping for Host.

Release Compatibility

TKU 2021-Apr-1 is released in the following streams:

  • Release compatible with BMC Discovery 11.3 series.
  • Release compatible with BMC Discovery 12.0 series.
  • Release compatible with BMC Discovery 20.08 series.


Customers can access this TKU release from the BMC Electronic Product Distribution Website. If you are a customer or partner and do not already have a login please contact your BMC account manager.

Check out this guideline if you are unsure how to download from BMC EPD site.

Release Contents

The release comprises components packaged as such entities:

  • BMC Discovery Technology Knowledge Update.
    • Core - Patterns that model various software products.
    • Extended Database discovery - Patterns that extend some of the core database patterns to obtain additional detailed information about certain databases.
    • Middleware discovery - Patterns that obtain detailed information about certain J2EE Application Servers and Web servers.
    • Network Device Integration Module with associated Network Device definition files, Printer definition files and SNMP managed devices definition files.
    • System - Patterns that detect configuration issues and populate Discovery Conditions BMC Discovery 11.3.xxBMC Discovery 12.0.xx and BMC Discovery 20.08 as well as patterns used by the CMDB sync system.
  • BMC Discovery Extended Data Pack TKU 2021-Apr-1, which is a separately licensable product.

    • Hardware Reference Data - Patterns and data import CSV file that populate BMC Discovery with power and heat consumption figures for various hosts.
    • National Vulnerability Database - A pattern that populates BMC Discovery with information about the CPE ID of each product, full details here.
    • Product Lifecycle - Patterns that populate BMC Discovery with information about End-of-Life, End-of-Support, and End-of-Extended-Support for versions of certain host Operating Systems as well as versions of certain software products.
  • BMC Discovery for Storage, which is a separately licensable product.
    • Storage Systems: Patterns that model many Storage Systems. See the full list of currently supported storage devices here. Visit the Storage System Release Notes page to get details about what's new.
    • Improvements on existing Storage patterns. See what we have fixed or improved in existing patterns in the Storage System Release Notes page.

Installation and Upgrade

Enhanced Pattern Modules

For details of why the SI Key Change field is important please see this documentation


The following new products have been introduced in this BMC Discovery Technology Knowledge Update.







Product Page

BMCTrueSight Smart Reporting for Network AutomationChange and Configuration Management SoftwareWindowsNYBMC TrueSight Smart Reporting
ConfluentConfluent PlatformClustering and Availability SoftwareUnixYYConfluent Platform
GunicornGunicornApplication Server Software Platforms


NetIQ NetIQ Privileged Account ManagerIdentity and Access ManagementWindows, UnixYYMicro Focus NetIQ Privileged Account Manager
Red HatRed Hat Data GridData Integration and Access SoftwareWindows, UnixYYRed Hat Data Grid
SolarWindsSolarWinds Orion AgentPerformance Management Software


YYSolarWinds Orion Agent


The following requests for enhancements have been fixed in this BMC Discovery Technology Knowledge Update.

RFE ref.


Product Page

SI Key Change

DRDC1-14608 (DRDC1-16386, DRDC1-16219, DRDC1-15908,
DRDC1-11518, DRDC1-12112, DRDC1-16140)
Provided discovery of Oracle Pluggable Databases (PDBs). Oracle DatabaseN
DRDC1-16293 Improved parsing of README.txt for modern versions of JBoss.Red Hat JBoss Application ServerN
DRDC1-16596 Enhanced "Cisco AppDynamics Agent" Software Instance to copy SC version to parent Software Instance;
Updated the package versioning.
DRDC1-16545, DRDC1-16603, DRDC1-16614

Updated code to extract install_root;

Added false positive check for Zookeeper's process.

Apache KafkaN
DRDC1-16351 Improved "Apache Cassandra" command running with install_root on UNIX.Apache CassandraN
DRDC1-16525Enhanced "Red Hat JBoss" pattern to provide the support for domain.cached-remote.xml extraction.Red Hat JBoss Application ServerN
DRDC1-16296 Enhanced "EMC PowerPath Server" Software Instance to populate version information.EMC PowerPathN
DRDC1-13204Improved modelling for BMC TrueSight Server Automation Suite.BMC TrueSight Server Automation SuiteN
DRDC1-16580, DRDC1-16581Added versioning method based on "" to use a PSU version as a product version.Oracle WebLogic ServerN
DRDC1-13226Enhanced "Elasticsearch" pattern to be supported on Windows Platform.ElasticsearchN
DRDC1-16527 Enhanced REST API to handle HTTPS requests.Citrix NetScaler VPX Load BalancerN
DRDC1-16591 Improved discovery of "Red Hat AMQ" Software Instance.Red Hat AMQN
DRDC1-16656 Improved version obtaining for "Apache Derby".Apache Derby RDBMSN
DRDC1-16688Updated support details for "Suse Linux Entreprise".OS Product Life Cycle Patterns - Extended Data Pack 2021-April-1N
DRDC1-16523Improved version display for BMC TrueSight products that have been patched.BMC TrueSight Server Automation SuiteN
DRDC1-16513, DRDC1-16601, DRDC1-16626Provided hardware EOL/EOS updates.BMC Discovery Extended Data Pack 2021-April-1N

Defects Resolved

The following defects have been fixed in this BMC Discovery Technology Knowledge Update.

Defect ref.


Product Page

SI Key Change


Problem: Missing links in model created by "Oracle E Business" pattern.
Solution: "Oracle E-Business" pattern now links the SoftwareInstance is created to the relevant hosting node (a host or a cluster).

Oracle E-Business Suite



Problem: Running subshell commands with sudo.
Solution: Updated pattern to not run subshell commands with sudo.

Oracle Database



Problem: BMC FootPrints Asset Core automated tests cannot check for datetime objects in Discovery 12.0+.
Solution: Code fix.

BMC FootPrints Service Core



Problem: Docker Image not linked to Docker Container
Solution: Enhanced docker ps command to return Image ID.




Problem: ECA Error in "Microsoft Cluster" pattern.
Solution: Handle situation where WMI query used to identify cluster does not return all fields

Microsoft Cluster Server


DRDC1-16634 & DRDC1-16667

Problem: Error in the pattern "Microsoft.SQLServer_Extended.OLEDatabase" while executing IndexError: list index rule.
Solution: Improve handling of output from database query to search for OLE Databases

Microsoft SQL Server - Database Detail Pattern



Problem: Missing embedded command/file matrix comment in Oracle E-Business Suite.
Solution: Code fix.

Oracle E-Business Suite



Problem: "Apache Cassandra" does not correctly identify 'install_root'.
Solution: Code fix.

Apache Cassandra



Problem: Race condition in the "SAPHANAXSEngine.tplpre" pattern.
Solution: Code fix.




Problem: Incorrect DB extended discovery.
Solution: Updated pattern for MySQL extended discovery.

Oracle MySQL Server



Problem: ECA Error in "Microsoft SQL Server OLEDatabase" pattern when running on cloud based databases.
Solution: Do not run this pattern when it triggers on cloud based databases.

Microsoft SQL Server - Database Detail PatternN
DRDC1-16382Problem: UI Error when trying to view "Apache" Load Balancer Instance page.
Solution: Provided multi instances support.
Apache Load BalancerN
DRDC1-16455Problem: Unoptimized linked_oracle_instances function runs too many searches.
Solution: Code fix.
Oracle DatabaseN

Command/File Matrix

The Command/File Matrix file (covering ALL commands executed and ALL files retrieved by the patterns) for TKU April 2021 can be downloaded from here.

The main command/file matrix documentation is accessible from the Got a Problem to Solve? page or directly from here.

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