This documentation supports the 20.02 (12.0) version of BMC Discovery.

To view an earlier version of the product, select the version from the Product version menu.


The goal of BMC Discovery is to automate asset discovery and identify systems in the network and obtain relevant information from them as quickly as possible and with the lowest impact, using a variety of different tools and techniques to communicate.

Release notes and notices
updated 04 Dec

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Getting started

 

Intended for anyone who is starting to evaluate, use, or deploy BMC Discovery.



Installing

 

Information about installing the product and migrating product data.

Upgrading

 

Upgrade process, migration, and configuration.

Security

 

Provides information for security teams with the information required to verify the security of BMC Discovery and enable network administrators to run BMC Discovery in their environment.

BMC Discovery Outpost

 

Provides information about BMC Discovery Outpost, the new application software that runs as a lightweight Windows service on a dedicated Windows server in your data center or on a public cloud for discovery of all types of devices. 

Configipedia

 

Provides information about the products that BMC Discovery can discover and the level of information it can obtain. Configipedia also contains information about monthly TKU updates.

Troubleshooting

 

Details of possible problems and how to solve them.

Using

 

Introduction to the standard pages and methods of navigating the BMC Discovery UI.

Administering

 

Information required to manage and maintain BMC Discovery.

Developing

 

Information for developers describing the TPL and node lifecycle.

Integrating

 

Integrations with other products.


PDFs and videos

This topic describes and links to the ready-made PDF of this space. If the ready-made PDF of this space do not satisfy your requirements, you can export a custom PDF.


Videos

The following table lists topics that contain videos that supplement the text-based documentation.

TopicDuration (in minutes)Description
Version 11.2 videos
Launch presentation for BMC Discovery 11.212:15

https://youtu.be/ITv8fxL0w3g

This video gives an overview of discovering cloud services through BMC Discovery 11.2.

Discovering cloud services in BMC Discovery 11.205:07

https://youtu.be/B-8eSv7MQIQ

This video explains how to discover cloud services and perform cloud discovery in BMC Discovery 11.2.

Query generation in BMC Discovery05:25

https://youtu.be/XVEYQSOHXLc

This video helps you to understand how query generation in BMC Discovery takes place. This feature of query generation is applicable to both versions of 11.1 and 11.0 of BMC Discovery.

Version 11.1 videos
Integrating with BMC Remedy Single Sign-On05:42

https://youtu.be/tmER3CFf6ZI

This video explains how to integrate with BMC Remedy Single Sign-On in version 11.1.

Removing nodes and creating rules in visualizations

04:12

 https://youtu.be/afwz90tNggw

This video explains how to remove nodes and create rules in visualizations in version 11.1.

Managing related, removed, and suppressed nodes in visualizations03:27

https://youtu.be/jChwuQiUaC4

This video helps you to understand how to manage related, removed, and suppressed nodes in visualizations in version 11.1.

What’s new: Resyncing a CMDB connection04:15

https://youtu.be/iTH6aNbHdLo

This video explains what's new in resyncing a CMDB connection in BMC Discovery version 11.1.

BMC Discovery 11.1 What’s new: VMware vCenter Server polling

04:38

https://youtu.be/f1bFSmD0N4k

This video explains how to configure and use the vCenter Server polling feature of BMC Discovery version 11.1.

Version 11.0 videos
Navigating the new UI 04:01

https://youtu.be/btaf3dUjaKU

This video explains how to navigate through the new UI in BMC Discovery 11.0.

Credentials enhancements04:20

https://youtu.be/Yq_qoOA9yY4

This video helps you to understand what’s changed in the Credentials feature of BMC Discovery in version 11.0.

Introduction to start anywhere application modeling03:49

  https://youtu.be/R6Tq1jQ4SAQ

This video provides an introduction to Start anywhere application modeling, introduced in BMC Discovery in version 11.0.


FAQs and additional resources

 


This section provide answers to frequently asked questions about BMC Discovery.

 What is the performance impact of running BMC Discovery?

Running BMC Discovery has a minimal impact on your environment. The discovery techniques used are non-intrusive, lightweight, and agent-free.

 What can BMC Discovery discover in the network?

BMC Discovery is IP-based and can discover any host system with an IP connection including servers, workstations, network nodes, printers, wireless access points, and so on. In actuality, though, we aim BMC Discovery at datacenter discovery, and it is optimized to that purpose. For this reason, we do not explicitly support more client-side items, such as wireless access points, workstations and so on. Any support for those that does exist is a side effect of our support for server-side discovery, and we are unlikely to invest in improving it.

 What discovery techniques do you use?

BMC Discovery uses a range of discovery techniques where appropriate. These include:

  • Network scanning (looking for services on well-known TCP and UDP ports on IP-reachable machines).
  • Remote command execution (looking at specific processes running on each node, querying package managers, and querying established inter-process communications mechanisms).
  • SNMP (MIBs provide a rich source of management information).
 Will any network security need to be disabled for the discovery process?

Obviously, the BMC Discovery appliance must be able to reach the network in order to discover hosts. However, various methods of providing secure access are possible without disabling firewalls and access control policies, including using VPN tunnels and using Windows proxy for BMC Discovery appliances. Some IDS systems might identify certain activities (such as port scans) as suspicious.

 What is the impact of my applications running on platforms that are not supported by BMC Discovery?

The discovery process will identify endpoints on such computers if they are visible from other hosts. You will need to complete details of programs running on them manually, though it might also be possible to categorize some of the components of the applications running on the unsupported platform either by which port it, or its counterpart, is listening on.

 Can the product introduce any risk into my network or application infrastructure?

To provide a clear picture of your total IT infrastructure, BMC Discovery will actually reduce risk in your network by allowing you to weed out rogue elements that do not meet corporate policy, are out of date, or provide potential security holes. 
The BMC Discovery discovery process uses standard techniques that do not de-stabilize elements of the infrastructure. 
Since there are always risks with deploying new technology, BMC's implementation plan involves analyzing areas of potential risk and achieving the right balance of risk and reward. BMC's test plan is also aimed at minimizing risk, ideally including testing in the customer's test environment.

 Do I need to install any software on other computers?

The BMC Discovery ethos is agent-free management. BMC does not believe the logistical challenges associated with having an agent on every node is justifiable, so no BMC Discovery-specific software needs to be installed on other computers. The BMC Discovery user interface is entirely web-based.

 Why is agent-free discovery so important?

Agent-based discovery relies upon a level of control of asset deployment that does not exist in most businesses. It also implies a significant cost overhead to maintain agents on each platform, including approving, testing and deploying the agents. Finally, agents might not be available for the range of target platforms that your organization uses. We use standard techniques that have individually been authorized and deployed.

 Does BMC Discovery integrate with other products?

Yes, BMC Discovery integrates with the following products:

  • Rest APIs: The REST API is intended to be used by a script or program that wants to interact with and control a BMC Discovery appliance from a remote machine.
  • Export APIs (CSV and XML): The BMC Discovery Exporting discovered data using the CSV and XML APIs enable users to interrogate the datastore using a script or program, and receive data back as a stream of text, an empty string, or a return code. 
  • CyberArk Enterprise Password Vault: CyberArk Enterprise Password Vault (CyberArk Vault) is a third-party application, which enables you to centrally manage credentials for the various systems that are installed in your environment. BMC Discovery provides an integration with CyberArk Vault to obtain credentials that are required to perform scans.
  • BMC CMDB: BMC Discovery can synchronize discovered data to BMC CMDB using CMDB synchronization.
  • BMC Remedy Single Sign-On: BMC Remedy Single Sign-On (BMC Remedy SSO) is an authentication system that supports various authentication protocols such as LDAP and provides single sign-on for users of BMC products.
 How do I reset the BMC Discovery user password?

If you forget your user interface (UI) password to log in to BMC Discovery, you can reset the password at the command line.

The tw_passwd utility enables you to change the password of a specified user interface user. To use the utility, enter the following command at command prompt:

tw_passwd username

where username is the name of the UI user to change.

For example:

[tideway@DE-32 ~]$ tw_passwd fred
New password:
Retype password:
Password set for user 'fred'.
[tideway@DE-32 ~]$

Note

The tw_passwd utility is for changing UI users' passwords. To change the passwords for command line users, as the root user, use the Linux command passwd. This is described in Changing the root and user passwords


Additional resources

The following BMC sites provide information outside of the BMC Discovery documentation that you might find helpful:

  • Developer community
  • BMC Discovery Product Support
  • BMC Discovery YouTube playlist
  • BMC Discovery community
  • BMC Discovery Learning Path
  • BMC Discovery Knowledge Base

If you have any other questions about BMC Discovery, contact Customer Support.






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