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This documentation supports the 20.02 version of BMC Digital Workplace Basic.

To view the latest version, select the version from the Product Version menu.

Installing BMC Digital Workplace

This section describes how to install the BMC Digital Workplace application for administering the end user request experience. 

Best practice

We recommend that you install BMC Digital Workplace on a dedicated server. To avoid issues and to improve performance, do not install on servers that host other applications, such as BMC Remedy Mid Tier.

Before you begin

To plan your BMC Digital Workplace deployment, complete the steps in Planning, which includes information about system requirements and sizing your environment.

Stages for installing

Complete the following stages to install and deploy BMC Digital Workplace:


Prepare for installing BMC Digital Workplace by gathering all the required information that is needed during the installation process, downloading installation files, and performing other steps needed prior to installation.

Preparing for installation of BMC Digital Workplace
2Perform the installation process, resolve issues that may occur, and verify if the installation is successful or not.Performing the BMC Digital Workplace installation
3After a successful installation, configure the product to provide security, authentication, and search facilities to your end users.Configuring after installation of BMC Digital Workplace

Provide access for end users to use the product from desktops and mobile devices (Apple iOS and Google Android).

Deploying clients


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