Required ports

This page lists the port numbers and associated network traffic that are used by the BMC Digital Workplace application. The ports must be open to enable communication through the firewall for the applications to operate successfully. If port numbers have been changed from the default values then modify the firewall configuration to match.

BMC Digital Workplace network ports to enable

For the BMC Digital Workplace  and Smart IT server and client applications, you must verify that the following ports are open and enable communication through the firewall:

Purpose	Port	Reference
Apple notification	TCP port 2195 outbound from BMC Digital Workplace and Smart IT Server to Apple Push Notification Service at 17.0.0.0/8 TCP port 5223 outbound from iOS devices to 17.0.0.0/8 TCP port 443 outbound from iOS devices to 17.0.0.0/8, as a fallback over WiFi when devices cannot communicate over port 5223	Apple push notifications
Google notification	HTTPS ports 5228, 5229, and 5230 inbound from the Google Cloud Messaging (GCM) at *.googleapis.com to Android devices   HTTPS port 443 outbound from the BMC Digital Workplace and Smart IT server to *.googleapis.com	Android GCM HTTP connection server Google IP addresses ranges
Universal client and Admin console	HTTP port 9000	Not applicable
Social port	HTTP port 9001	Not applicable
MongoDB	HTTP port 27017	Not applicable
MongoDB in a clustered replica set	HTTP port 25017 HTTP port 26017	Deploying MongoDB as a replica set
(Smart IT only) Chat server	HTTP port 7070	Not applicable
Openfire Admin console	HTTP port 9090	Installing Chat on a remote server