This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Required ports

This page lists the port numbers and associated network traffic that are used by the BMC Digital Workplace application. The ports must be open to enable communication through the firewall for the applications to operate successfully. If port numbers have been changed from the default values then modify the firewall configuration to match.

BMC Digital Workplace network ports to enable

For the BMC Digital Workplace and Smart IT server and client applications, you must verify that the following ports are open and enable communication through the firewall:

Apple notification

TCP port 2195 outbound from BMC Digital Workplace and Smart IT Server to Apple Push Notification Service at

TCP port 5223 outbound from iOS devices to

TCP port 443 outbound from iOS devices to, as a fallback over WiFi when devices cannot communicate over port 5223

Apple push notifications

Google notification

HTTPS ports 5228, 5229, and 5230 inbound from the Google Cloud Messaging (GCM) at * to Android devices


HTTPS port 443 outbound from the BMC Digital Workplace and Smart IT server to *

Android GCM HTTP connection server

Google IP addresses ranges

Universal client and Admin console

HTTP port 9000Not applicable
Social portHTTP port 9001Not applicable
MongoDBHTTP port 27017Not applicable
MongoDB in a clustered replica set

HTTP port 25017

HTTP port 26017

Deploying MongoDB as a replica set
(Smart IT only) Chat server
HTTP port 7070 Not applicable
Openfire Admin consoleHTTP port 9090 Installing Chat on a remote server

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