This documentation supports the 21.3 version of BMC Helix Digital Workplace Advanced.

To view an earlier version, select the version from the Product version menu.

Assigning administrator permissions

Administrators can grant or restrict access to the areas of the BMC Helix Digital Workplace Admin console for other administrators.

The list of users with administrator permissions resides in Action Request System and consists of users who belong to the MyIT Admin group. When users with administrator permissions log in to BMC Helix Digital Workplace for the first time, they are automatically added to the list of administrators on the Access Control pane in the BMC Helix Digital Workplace Admin console and cannot be removed by the BMC Helix Digital Workplace server. For more information about assigning BMC Helix Digital Workplace administration permissions to Action Request System users, see Setting up administrator authentication.

To modify the categories that administrators can access

  1. From the BMC Helix Digital Workplace Admin console (http://server:port/dwp/admin), click the Admin Views link at the top of the page.
  2. Select or clear the appropriate check boxes next to the user names in the table.
  3. Click Update All.
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