Phased rollout

 

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

Entitling end users to services, bundles, and banners

As a catalog administrator, asset manager, or internal supplier, you must create entitlement rules called virtual marketplaces to entitle end users to published services, service bundles, and banners.

The following image shows the Entitlements page:

To learn how to create virtual marketplaces, read the following reference information:

ActionReference
To learn about how virtual marketplace entitlement worksVirtual marketplaces
  • To add virtual marketplaces
  • To create entitlements for catalog items within a virtual marketplace
Creating virtual marketplace entitlements
  • To enable full catalog view
  • To add services to the Restricted list when the full catalog view is enabled
  • To view services and bundles entitlements by users
  • To delete virtual marketplaces
Managing virtual marketplaces by different users
To distribute services among virtual marketplacesDistributing services among virtual marketplaces

Required licensing

SaaS subscribers who use BMC Helix ITSM or BMC Helix Virtual Agent Basic service are entitled to this feature.

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