This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.

Enhanced service catalog process overview

This topic describes how service catalog items (services and bundles) are shared from BMC Digital Workplace Catalog to BMC Digital Workplace. 

Services in BMC Digital Workplace Catalog can be created in one of the following ways:

Before service catalog items are available to end users in BMC Digital Workplace, the following conditions must be met:

The following diagram shows how enhanced service catalog in BMC Digital Workplace is updated with the catalog service items from BMC Digital Workplace Catalog:

Catalog sync

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