Administering BMC Digital Workplace

This section describes how to administer BMC Digital Workplace.

Administrators use the BMC Digital Workplace or BMC Digital Workplace Admin console in a browser. Context-sensitive help is available within this console.

To access the console, use the following URL format in a supported browser: http://serverAddress:port/dwp/admin. If you are a Cloud customer, you are prompted to accept the license agreement upon your first login.

This section includes the following topics:

• Setting up user accounts and granting access to BMC Digital Workplace
• Deploying clients
• Configuring multitenancy
• Configuring subtenants
• Configuring the user interface for BMC Digital Workplace
• Sample connection properties file
• Managing end user features
• Setting up approvals
• Setting up a localized environment
• Managing broadcasts and notifications for end users
• Tracking activity
• Administering an external BMC Digital Workplace portal
• Configuring search results
• Creating separate top-level categories for HR and IT requests
• Reconfiguring the BMC Digital Workplace server
• Updating the attachment settings for service requests