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This documentation supports the 20.02 version of BMC Digital Workplace Advanced.

To view the latest version, select the version from the Product Version menu.

Troubleshooting

Consult the following topics for information about troubleshooting the BMC Digital Workplace products and components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.

Additional troubleshooting information
  • Troubleshooting Remedy SSO integration issues in the Remedy Single Sign-On online documentation
  • Troubleshooting login and logout issues in the Remedy Single Sign-On online documentation
  • Integrating BMC Digital Workplace with BMC HR Case Management
  • Troubleshooting the BMC Digital Workplace Catalog REST API

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Comments

  1. Andreas Petraschke

    This page is kinda broken because the pages of the older versions are also displayed.

    Example: Troubleshooting connectivity and network issues Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments Identifying the origin of environmental issues by running diagnostic checks Decreasing traffic load by disabling request attachments Decreasing traffic load by disabling request attachments

    Apr 19, 2022 02:25
    1. Aaditi Lakade

      Thank you, Andreas Petraschke for pointing out this. I fixed the page. 

      Aaditi

      Apr 20, 2022 12:52
      1. Andreas Petraschke

        Thank you Aaditi =)

        Apr 20, 2022 04:20