Downloading the BMC Digital Workplace Catalog installation files
You obtain the product installation files by downloading them from the BMC Electronic Product Distribution (EPD) website. Your ability to access product pages on the EPD website is determined by the license purchased by your company.
The following topics describe options for downloading the installation files for BMC Digital Workplace Catalog, which provides the enhanced catalog for BMC Digital Workplace.
Before you begin
This topic is part of the Preparing for installation of BMC Digital Workplace Catalog process. The previous step in this process is to complete the Installation worksheets for BMC Digital Workplace Catalog.
When to download a service pack or patch
For a fresh installation or an upgrade, check the Release notes to determine the latest update and then download the following items:
- The latest release, service pack, or patch (if available). For service packs and patches, the BMC Digital Workplace Catalog installer will install the full product.
- Any hotfixes that are available for known issues.
If you sign up for
Proactive Notification
, you will be notified about new service packs or patches for applying the latest changes, as well as bulletins about critical fixes.
Installation files
The following table describes the files on the EPD website that contains the installation files for this product. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete or confirm the Export Compliance Form.
Use the following links to download the files for BMC Digital Workplace Catalog 19.08:
| EPD link to component | Platform | Description |
|---|---|---|
|
| Linux | This archive file contains the required files to install BMC Digital Workplace Catalog on a Linux server. |
| Linux, Microsoft Windows | This archive file contains the files to integrate a Remedy application, such as BMC Approval Central or Service Request Management, with BMC Digital Workplace Catalog. The archive contains integration scripts for both a Windows or Linux server. Download this file to the target Remedy AR System server where approvals will be processed. | |
Linux, Microsoft Windows | ||
| Linux | The golden database to be restored if you are using Oracle. | |
| Linux | The golden database to be restored if you are using Microsoft SQL. |
1 Compatible with BMC Remedy IT Service Management version 18.08.01 or later.
You must configure connections for ITSM functionality as described in Integrating Remedy applications with BMC Digital Workplace Catalog.
2 Required for BMC Remedy IT Service Management version 18.08 or earlier.
You must configure connections for ITSM functionality as described in Integrating Remedy applications with BMC Digital Workplace Catalog.
To verify the files
Locate the files you downloaded and verify the SHA256 checksum results before installation.
Tip
You can use any SHA256 checksum tool to verify the checksum results.
| File name | SHA256 checksum |
|---|---|
digital-workplace-catalog-fresh20.02.00.tar.gz |
|
| Remedy-intg-patch-DWPC-20.02.00.zip |
|
DWPCatalog20.2forITSM1808Patch001_20.2-3.zip |
|
DWPCatalog2002OracleGoldenDB.dmp |
|
DWPCatalog2002SQLServerGoldenDB.bak |
|
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