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Workflow to send an in app-notification

When designing a workflow, you can use the Send In App Notification element to display a notification on the dashboard of a BMC Digital Workplace Catalog administrator.

You can insert the Send In App Notification element anywhere in a workflow, and specify the following input parameters:

  • Receiver—user who receives the notification.
  • Title—summary of the notification.
  • Content—content of the notification. 

Related topics

Workflow-designer-elements-overview

Remedy-connector

The following workflow shows an example of how a Send In App Notification element can be used in a process.

image2017-11-3_13-51-11.png

In this process example, hannah_admin is a login ID of the user who receives a notification when an external Remedy system executes the Get Entry by Query action.

The notification sent to hannah_admin includes the following details specified in the  Send In App Notification action:

  • Get Entry By Query title—specified in the Title field
  • The JSON output generated from the Get Entry by Query—specified in the Content field.

image2017-11-3_15-40-41.png

For another example of using an in app notification, see Send messages with the output from different events. 

 

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