Workflow to send an in app-notification
When designing a workflow, you can use the Send In App Notification element to display a notification on the dashboard of a BMC Digital Workplace Catalog administrator.
You can insert the Send In App Notification element anywhere in a workflow, and specify the following input parameters:
Receiver—user who receives the notification
- Title—summary of the notification
- Content—content of the notification.
The following workflow shows an example of how a Send In App Notification element can be used in a process.
In this process example, hannah_admin is a login ID of the user who receives a notification when an external Remedy system executes the Get Entry by Query action.
The notification sent to hannah_admin includes the following details specified in the Send In App Notification action:
- Get Entry By Query title—specified in the Title field
- The JSON output generated from the Get Entry by Query—specified in the Content field.
For another example of using an in app notification, see Send messages with the output from different events.