Upgrading a BMC Digital Workplace Catalog server

Before you begin

Perform the following tasks to prepare your environment for upgrading BMC Digital Workplace Catalog .

To upgrade BMC Digital Workplace Catalog on a single server

If BMC Digital Workplace Catalog is installed only in a single-server environment, you cannot use BMC Digital Workplace Catalog or request services through the BMC Digital Workplace enhanced catalog until after the upgrade is finished. The time necessary for upgrade of a BMC Digital Workplace Catalog on a single server environment depends on the configuration, which version you are upgrading from, and database size. 

1. Extract the files from the upgrade archive package. For instructions, see Extracting-the-downloaded-archive.
2. Create an upgrade options file and upload it to the server, or edit the options.txt file extracted from the upgrade package. For example, save the file as myoptions.txt.

3. Run the upgrade script and specify the options file to use, as in the following example.
   

   Command to run the upgrade script and load an upgrade options file

   ./upgrade-digitalworkplace.sh -o myoptions.txt
4. After you read and accept the End User License Agreement (EULA), the upgrade process begins. The upgrade should take between one and two hours. The system will report if the upgrade succeeds or fails. If the upgrade fails, review the error message and the log files to troubleshoot the problem.

Successful upgrade messages

You should receive the following messages that indicate a successful upgrade. The BMC Digital Workplace Catalog application server host name is shown in the URL.