This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Updating the server location in the Apple iOS client

Before users can download the BMC Digital Workplace Apple iOS client, you must update the BMC Digital Workplace server location in the dwp.plist and index.html files

Before you begin

Even if you are not rebranding the mobile client, you must follow the instructions in Re-signing the Apple iOS client application for Enterprise distribution to re-sign the client.


To update the server location

  1. Open the download folder in the application installation directory.
    (Windows default location) C:\Program Files\BMC Software\Smart_IT_MyIT\Smart_IT_MyIT\download

  2. Edit the dwp.plist file to replace the [HOSTNAME] and [PORT] entries in the following section with settings specific to your installation:

    <!-- Replace [HOSTNAME] here with real host name accessible from outside 9000 is one configured at Tomcat dir/conf/server.xml -->
    <string>https://[HOSTNAME]:[PORT]/download/dwp.ipa</string>
  3. In the dwp.plist file, replace the bundle-identifier entry with your App ID that you set up when re-signing the app (for example, com.companyName.DWP):

    <key>bundle-identifier</key>
    <string>com.companyName.DWP</string>
  4. Edit the index.html file to replace the [HOSTNAME] and [PORT] entries in the following section with settings specific to your installation. (9080 is the default port, but you can change this port number.) 

    <!-- Replace [HOSTNAME] here with real host name accessible from outside 9080 is one configured at Tomcat dir/conf/server.xml -->
    <li><a href="itms-services://?action=download-manifest&url=https://[HOSTNAME]:9080/download/dwp.plist”>DWP IPA</a></li>

Users can now download the Apple iOS client for BMC Digital Workplace to an iPhone or iPad by using a browser on their mobile device. The Apple App Store is not involved in the process.

Where to go from here

Deploying clients

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